Technical Program Manager (Program Management Office)

Technical Program Manager (Program Management Office) Description - Job Summary The Commercial Systems Software Engineering organization is developing next-generation AI software platforms that enable intelligent, secure, and scalable experiences across client and edge computing environments. We are seeking an experienced Technical Program Manager to join our Program Management Office and drive strategy, planning, governance, risk management, and execution across complex AI and systems software programs. This role will partner with software architects, engineering leaders, product teams, business units, and external technology partners to align technical roadmaps and deliver integrated platform capabilities. The successful candidate must have prior knowledge of AI and machine learning technologies for client and edge devices, along with demonstrated experience managing large, complex, cross-organizational technology programs. Executive reporting and presentation experience are essential. The individual must be able to translate technical progress, risks, dependencies, and decisions into clear and actionable communications for senior leadership.

Translate business and technology strategy into integrated program plans, roadmaps, milestones, and measurable outcomes. Drive complex Edge AI and systems software programs from strategy and architecture through development, validation, and delivery. Coordinate execution across architecture, software engineering, product management, quality, security, and business teams. Work with architects and engineering leaders to align delivery plans with the target architecture and technical roadmap. Establish clear deliverables, ownership, dependencies, readiness criteria, and success measures. Drive alignment across business units toward a common architecture, roadmap, and delivery plan. Identify conflicting priorities, overlapping work, unclear ownership, and schedule misalignment, and facilitate timely resolution. Manage technical, resource, schedule, organizational, and partner-related risks and dependencies. Surface issues early, develop mitigation plans, frame tradeoffs, and drive decisions through closure. Establish execution rhythms, including program reviews, technical checkpoints, decision forums, and leadership updates. Create executive-ready dashboards, scorecards, status reports, presentations, and decision materials. Present program status, accomplishments, risks, dependencies, options, and recommendations to senior leadership. Translate complex technical information into clear business implications, customer outcomes, and decision points. Coordinate commitments and dependencies with external technology and ecosystem partners. Apply PMO frameworks, governance practices, and reporting standards to improve execution predictability. Promote accountability, transparency, collaboration, and continuous improvement across participating teams.

Recommended Four-year or graduate degree in Computer Science, Engineering, Information Systems, Business Management, or a related discipline, or equivalent experience. Typically 15 or more years of experience in technical program management, engineering program management, platform delivery, or a related field. Demonstrated experience managing complex, multi-year software or platform programs involving multiple engineering teams, organizations, products, and external dependencies. Prior experience managing AI, Edge AI, machine learning, platform software, cloud-edge, operating system, or systems software programs. Experience partnering with software architects and senior engineers on technically complex initiatives. Experience working in highly matrixed and globally distributed organizations. Demonstrated experience presenting program status, risks, decisions, and recommendations to senior executives. Required AI & Technical Knowledge Working knowledge of AI and machine learning concepts, including model