Director, AI Strategy, Adoption, and Workforce Transformation
Ulta Beauty
- Location
- Bolingbrook, Illinois
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- Salary
- $147.3k – $199.2k/yr
- Posted
- 2h ago
About this role
OVERVIEW
Live the experience . From professional empowerment to continual learning opportunities. From ongoing investment in our strategic initiatives to a career of self-determination. At Ulta Beauty, our team is critical to our scalability—and is recognized that way. We’ve been defined as a “mature start-up.” A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are. We’re engineering for the future of retail, and it’s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you’ll find that virtually nothing’s impossible at Ulta Beauty. THE IMPACT YOU CAN HAVE The Director, AI Strategy, Adoption, and Workforce Transformation is responsible for translating Ulta Beauty’s enterprise AI investments into sustained adoption and measurable business value. This role will own the development and execution of Ulta’s enterprise AI strategy and adoption approach, lead enterprise prioritization, and establish the mechanisms to measure and realize value from AI investments. The Director will lead the UB AI Accelerator, Ulta Beauty’s enterprise vehicle for broad AI fluency and adoption, creating the capabilities, experiences, communities, and leadership engagement needed to help associates confidently incorporate AI into how work gets done. This role will also lead Ulta’s approach to AI-enabled workforce transformation, identifying how AI changes work, business processes, roles, skills, and capacity and partnering across the organization to enable those changes. Working closely with Product, Technology, Finance, People Success, Learning, Organizational Change Management, Communications, and business leaders, the Director will connect AI capabilities with Ulta’s highest-value opportunities. While Product owns the AI roadmap, this role will provide AI strategy, prioritization, and value-realization leadership needed to ensure AI investments deliver meaningful business outcomes. YOU'LL ACCOMPLISH THESE GOALS BY Own and evolve Ulta’s enterprise AI strategy, translating enterprise priorities, emerging AI capabilities, and business opportunities into a clear strategy that drives adoption and measurable business value. Lead enterprise AI prioritization, establishing a consistent approach to identify, evaluate, sequence, and recommend AI opportunities based on strategic alignment, business value, feasibility, and organizational readiness; partner with Product and Technology to inform the AI roadmap. Lead the UB AI Accelerator and the strategy for scaling AI fluency and adoption across Ulta, including function-specific upskilling, micro-learning, AI champions, hands-on build experiences, and executive engagement. Own enterprise AI adoption and value realization, establishing measures and operating mechanisms to track adoption, address barriers, and drive sustained use; partner with Finance and business leaders to identify, size, validate, and report financial and operational value, including P&L impact. Lead AI-enabled workforce transformation, partnering with business and HR leaders to assess how AI changes work, processes, roles, skills, and capacity and develop strategies to successfully enable those changes. Champion AI-enabled process and ways-of-working redesign, helping the organization move beyond technology deployment toward measurable improvements in productivity, effectiveness, and business performance. Provide executive visibility into Ulta’s AI transformation, delivering clear insights and recommendations on adoption, business value, organizational readiness, key risks, and opportunities requiring leadership action. Serve as a strategic advisor to senior leaders, building