Executive Director - Forward Deployment Engineering
- Location
- Durham, NC
- Employment
- Full Time
- Work model
- On-Site
- Level
- Staff
- Posted
About this role
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking an Executive Director, Forward Deployment Engineering, to join our team in Durham, NC. Work Schedule: Durham, NC / Hybrid | Full-time | Reports to: Senior Vice President of Platforms, AI & High Velocity Engineering | Travel: 40-50% Job Responsibilities: Lead the architecture, strategy, and delivery of flagship systems across Provider Services, Patient Services, and enterprise platforms, ensuring scalable, secure, reliable, and cost-effective solutions. Lead Enterprise and Custom Onboarding Services, establishing consistent integration practices and enabling a seamless transition from initial implementation through production. Establish and govern quality assurance, automated monitoring, observability, and continuous quality practices to maintain platform performance and service excellence. Partner with SRE and DevOps teams to strengthen incident management, operational readiness, capacity planning, and platform reliability. Define and advance production AI engineering practices, including prompt and system design, agentic patterns, retrieval-augmented workflows, model oversight, and responsible AI controls. Develop technology roadmaps and evaluate emerging AI, cloud, and platform technologies to identify risks, opportunities, and strategic investments that support business priorities. Drive operational and process improvements that increase delivery efficiency, developer productivity, quality, and accountability while maintaining security and compliance requirements. Partner with Product, Security, Compliance, Customer Success, and other stakeholders to translate business and customer needs into platform priorities and technology solutions. Build, mentor, and develop high-performing engineering leaders and teams while establishing clear accountability, delivery discipline, and a culture of continuous improvement. Provide strategic technology leadership by balancing business value, customer impact, cost, reliability, risk, and speed-to-market in platform investment and delivery decisions.
Minimum Qualifications
Bachelor’s degree. 15 or more years of progressive experience in data, analytics, cloud, technology, platform engineering, AI, or digital transformation, including leadership of large-scale enterprise technology initiatives. 10 or more years of experience in people leadership, including responsibility for multidisciplinary teams, strategy, execution, operational performance, talent development, and budget management. 10 or more years of experience defining and executing enterprise data, analytics, AI, cloud, or technology transformation strategies within large, complex, or highly regulated organizations. 10 or more years of experience leading enterprise-scale modernization initiatives involving cloud platforms, data ecosystems, analytics, interoperability, AI/ML capabilities, and mission-critical technology services. 10 or more years of experience partnering with executive and C-suite stakeholders to align technology investments with business priorities, lead organizational change, manage risk, and deliver