Senior Digital Product Management Consultant - Remote
UnitedHealth Group
- Location
- Eden Prairie, Minnesota
- Work model
- Remote
- Level
- Senior
- Salary
- $91.7k – $163.7k/yr
Skills
About this role
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Senior Consultant in our Payer Technology practice, you will help clients define, build, and scale consumer-centered digital solutions that improve healthcare experiences, business performance, and operational outcomes. This role is designed for Digital Product and Experience Strategy leaders who can translate consumer needs, business priorities, market signals, and technology capabilities into actionable product strategies and roadmaps. You will support work ranging from new consumer digital experiences and product modernization to technical or operational transformation and AI-enabled workflows - helping clients move from vision and strategy through execution, measurement, and ongoing optimization. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities
Lead Consumer Digital and Payer Technology Transformation: Drive client transformations by helping clients set a meaningful consumer digital strategy that aligns business goals, user needs, product design, technology enablement, and measurable outcomes for efficiency and growth Work effort may include modernizing existing systems, evaluating and recalibrating teams and processes, integrating new technologies, and providing change management to maximize value out of transformations Create high-impact digital business strategies, product concepts, experience strategies, and solution roadmaps that connect consumer needs, business value, operational feasibility, and technology enablement Provide expert guidance to clients, helping them move consumer digital solutions from discovery and strategy into build, launch, adoption, implementation, measurement, and ongoing optimization Strategic Digital Product Leadership: Lead human-centered design, service design, and product strategy methods to create user-centric digital products, services, and experiences that solve meaningful healthcare and business problems Understand outside-in impact thorough market and competitor assessments Identify opportunities by exploring business and user needs Leverage data to inform recommendations and evaluate product outcomes Develop robust business cases to secure funding and deliver ROI Define and communicate product vision, value propositions, journeys, capabilities, features, business value, and success measures for digital solutions Socialize business value and priorities across working teams and with executive stakeholders Translate product and experience strategy into execution with cross-functional teams; support the Agile product development lifecycle from concept through delivery, adoption, and measurable business outcomes Lead epic, feature and initiative definition and prioritization; then maintain a dynamic product roadmap Collaborate thoroughly with all business capabilities to get the work done AI-Enabled Product Innovation and Workflow Modernization: Apply product strategy and human-centered design principles to identify where AI can responsibly improve experiences, employee and consumer workflows, decision-making, or operational performance Contribute to the strategy, design, evaluation, or application of AI models, AI agents, chat experiences, or agentic workflows within consumer digital