Service Delivery Center, Workflow Platform Frontend Engineer - Senior

Location: Alpharetta, Dallas   At EY, we’re all in to shape your future with confidence.    We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.  Join EY and help to build a better working world.

We are seeking an experienced Frontend Engineer to build modern workflow, case management, automation and AI-powered user experiences for enterprise-scale automation platforms. The ideal candidate will have strong frontend development experience and hands-on exposure to at least one workflow, BPM, low-code or automation platform, with the ability to contribute across a diverse automation ecosystem.   Key Responsibilities Web & User Experience Development

Design and develop enterprise-grade workflow and automation applications. Build task management interfaces, case management applications, workflow portals and administration consoles. Create reusable UI frameworks, components and design systems. Develop dashboards, reporting interfaces, monitoring capabilities and workflow analytics experiences.

Workflow & Automation Experiences

Build intuitive experiences for workflow execution, approvals, escalations, notifications and exception handling. Develop self-service onboarding and operational management capabilities. Integrate user interfaces with workflow engines, APIs, analytics solutions and AI services. Support multi-tenant and role-based access capabilities.

Engineering Excellence

Follow modern frontend engineering practices. Collaborate with architects, UX designers, backend engineers and product teams. Ensure accessibility, responsiveness, security and performance best practices. Contribute to automated testing and CI/CD pipelines.

Bachelor's Degree in Computer Science, Engineering, Information Technology or equivalent experience. 5+ years of frontend engineering experience. 2+ years of workflow, automation, BPM, low-code or enterprise platform experience.

Frontend Technologies Experience with at least one modern frontend framework:

React.js. Angular.

Additional Skills

TypeScript. JavaScript ES6+. HTML5. CSS3 / SCSS. Material UI. Tailwind CSS. Responsive Web Design.

Workflow & Automation Platform Experience Candidates should possess hands-on experience with at least one platform from either of the two categories listed below.   Open BPM & Orchestration Platforms

Camunda 7 / Camunda 8, Flowable, Fluxnova, Temporal.

Low-Code Platforms

Pega Infinity, Appian, Microsoft Power Platform, ServiceNow Workflow Automation or IBM Business Automation Workflow.

Workflow & Process Knowledge

BPMN 2.0 concepts. Human Task Management. Case Management. Workflow Dashboards. Task Management Solutions. Process Monitoring. Business Process Automation. Workflow Lifecycle Management.

Analytics & Reporting Exposure to one or more of the following:

Power BI. Tableau. Workflow Analytics. Operational Dashboards. KPI Reporting.

bpmn.io customization. Workflow visualization frameworks. Dynamic form builders. Microsoft Teams integration. Copilot Studio. Micro-frontend architectures. AI-powered user experiences. Low-code development platforms.

AI & Emerging Technologies - Preferred

Generative AI solutions. AI Agents. Conversational User Experiences. Agentic Workflow Interfaces. MCP Integrations.

Preferred Industry Experience

Banking. Financial Services. Insurance. Healthcare. Enterprise SaaS Platforms.

What Will Make You Stand Out

Experience building workflow-centric user experiences. Ability to work across multiple workflow and automation technologies. Understanding of low-code and intelligent automation ecosystems. Experience delivering enterprise-scale digital transformation initiatives.

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