System Development Engineer, Data Center Security Ops Excellence

As a Systems Development Engineer, you will design, build, and operate scalable solutions that improve the security and efficiency of Amazon's data center security operations. You will bring agentic AI and automation to workflows that today rely on manual effort. You will partner with experienced engineers to strengthen our tools, maintain high-availability services, and build metrics and monitoring. Your work will directly support systems that anticipate and resolve operational issues before they reach our customers, delivering a seamless, self-service experience for the teams who keep our data centers secure. You will collaborate with security operations and cross-functional engineering teams to influence technical direction and build resilient, secure systems at scale. Key job responsibilities Key job responsibilities - Given a defined problem, you deliver a solution which is logical, maintainable, that uses appropriate technologies, and is delivered on time. - You learn current engineering best practices and get their designs, code & procedures reviewed, and incorporate feedback. - You identify and scope problems and opportunities arising from technical discussions, calculate costs of proposed solutions, and make technical trade-offs. - You contribute to operational excellence and perform troubleshooting to resolve defects. - You handle all incoming system and service tickets with responsibilities covering multiple products, features and services.

AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.