Surveyor - Property Management

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Surveyor - Property Management Grade P2   About JLL JLL shapes the future of real estate through world-class services, advisory, and technology. The Surveyor role in Property Management (PM) team focuses on delivering exceptional property management, contributing to the Centre of Excellence, and maintaining strong client relationships.

Client & Stakeholder Support Support the Property lead as a key contact for the Asset Manager across allocated assets. Maintain professional and responsive communication with clients, occupiers, and stakeholders. Assist in preparing client reports and attending meetings where required. Lease and Legal Management Assist in receiving, progressing, and preparing recommendations on occupier applications (licence to alter, wayleaves, underletting, assignments). Monitor tenant compliance with lease covenants and obligations, escalating issues and supporting resolution. Respond to routine technical queries in relation to leases and licences, referring more complex matters where appropriate. Support resolution of occupier matters that may influence asset performance or valuation. Financial Management Support financial processes including raising charges, monitoring income, and liaising with accounts teams. Assist with arrears management in collaboration with credit control teams. Maintain accurate financial records in line with internal processes and client requirements. Service Charge Assist in the preparation and management of service charge budgets, reconciliations, and cash flow forecasts. Ensure compliance with RICS guidelines and support achievement of client KPIs. ESG Support the delivery of ESG initiatives in collaboration with FM and specialist teams. Assist in implementing client ESG strategies across the portfolio. Supplier & Facilities Management Support management of third-party suppliers, monitoring performance and escalating issues where necessary. Work collaboratively with colleagues to ensure service delivery meets required standards. Inspections Undertake regular property inspections, ensuring assets are well presented and issues are identified, recorded, and progressed for resolution. Transactions / Transitions Support property transitions, including onboarding and offboarding assets and assisting with due diligence processes. Liaise with solicitors and third parties under the direction of the Associate. Occupier Engagement & Customer Experience Develop positive relationships with occupiers and support initiatives to enhance customer satisfaction. Gather occupier intelligence and feedback for reporting to the client. Assist in the delivery of customer experience initiatives across the portfolio. Works Support delivery of major works and site-based projects, working with consultants, contractors, and internal teams. Health & Safety Maintain an understanding of relevant Health & Safety legislation and support compliance across properties. Insurance Assist with the insurance renewal process and day-to-day insurance matters. Support administration of insurance claims through to resolution. Void Property Management Support management of vacant units, ensuring compliance with client and insurer requirements. Fees Assist in capturing and tracking fee-earning opportunities in line with agreed processes. Additional Responsibilities Support business development activities and identify opportunities to