Consultant, Fees Billing

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

As part of the Fees Division, the Consultant role is responsible for the oversight of the day to day Accounts Receivable responsibilities in Fee Billing Team, while managing their own work load and projects. The Consultant is also responsible reviewing product for completeness and accuracy; engaging with the team regularly to ensure daily work issues are resolved timely and appropriately, and help in resolving these issues. The Consultant will provide guidance, coaching, mentoring and training to staff. Key Responsibilities of the Role Include: Responsible for the oversight of the day to day Accounts Receivable responsibilities for a Fee Billing Team Provide oversight of the training and cross-training of team members on all Accounts Receivable activities to ensure depth Acts as the first point of escalation for risk and control related matters for the team members Able to serve as a key subject matter expert and mentor to staff Ensures the most effective processes are in place, and partners are operating within the established procedures and SOX controls, with a focus on completeness and accuracy Maintains an effective relationship with the necessary groups and other operational areas to ensure process improvement goals are clearly communicated Organize the workload, set short-term priorities, monitor all activities, and ensure timely and accurate completion of the work as agreed in the Service Descriptions Differentiate between important and urgent decisions, assess complex and contradictory information and identify the core issues quickly and act on them Work with internal and external auditors to provide documentation for various audits. Provide oversight for the documentation of procedures and identification of potential control gaps and inefficiencies for your team Provides input and support to senior management’s objectives and goals Work in collaboration with our business partners to ensure accurate and timely deliverables and solving billing related issues Participate in projects and initiatives focused on process improvements and efficiency Communicate and escalate issues to Fee Management/Leadership Team as required Carries out complex activities with significant financial, client, and/or internal business impact Maintain policies and procedures and utilize best practices Skills/ Experience Required: Detailed-oriented, team player with an analytical mind, and good problem solving capabilities Excellent oral and written communication skills, ability to provide timely feed-back to management Good time management, ability to multi-task and prioritize work Self-motivated, self-starter with an ability to work in a fast-paced, dynamic and demanding environment with a flexible approach towards changing work methods, deadlines and variable workloads Strong planning, organizational and problem solving skills with attention to detail Ability to work under pressure and to deliver to tight deadlines Strong mathematical skills, proficient with Excel Intermediate MS Excel and other Microsoft applications skills, experience with PeopleSoft a plus Several years of related experience in Accounts Receivable, Accounts Payable or Payroll - ideally within the Financial