IT Specialist - SharePoint

Description & Requirements

SharePoint Administrator / Content Management Analyst Key Responsibilities: SharePoint content management: Manage, build, and maintain sites, pages, libraries – using SharePoint best practices with metadata and overall content management standardization – with guidance. Information architecture : Maintain SharePoint information architecture including site hierarchy, navigation, metadata, content types, and taxonomy according to OCDIO and EPMO standard SharePoint user permissions: Review, maintain, and audit SharePoint permissions to ensure users have appropriate access based on their roles and responsibilities while adhering to governance standards SharePoint Site Architecture: Maintain SharePoint information architecture including site hierarchy, navigation, metadata, content types, and taxonomy according to OCDIO and EPMO standards Troubleshooting : Monitor and resolve SharePoint issues, providing timely support to minimize disruptions in service according to established SLAs Documentation and Training : Develop and maintain user documentation, training materials, and provide end-user training and support to facilitate effective use of SharePoint. System Performance Monitoring : Conduct regular audits and assessments of SharePoint usage and performance, recommending enhancements as necessary.

Essential Duties and Responsibilities: - Manage and maintain SharePoint content (building sites, pages, libraries – using SharePoint best practices with metadata and overall content management standardization – with guidance) - Create and manage user accounts, permissions, and access controls to safeguard sensitive information and ensure compliance with security policies. - Monitor and resolve SharePoint issues, providing timely support to minimize disruptions in service. - Work with cross-functional teams to design and deploy SharePoint solutions that meet business needs and enhance user experience. (New sites, pages, libraries) - Develop and maintain user documentation, training materials, and provide end-user training and support to facilitate effective use of SharePoint. - Conduct regular audits and assessments of SharePoint usage and performance, recommending enhancements as necessary.

Required Skills and Qualifications Experience : 3-5 years of experience managing SharePoint environments, including SharePoint Online and SharePoint Server. Technical Skills : Strong understanding of SharePoint permission, architecture, including site collections, lists, libraries, and workflows. Education : A bachelor’s degree in information technology, Computer Science, or a related field is commonly preferred. Problem-Solving Skills : Exceptional problem-solving abilities with a proactive approach to identifying and resolving issues. Communication Skills : Strong verbal and written communication skills to convey technical concepts to non-technical stakeholders. Strong organizational skills with attention to detail Ability to manage multipole content initiatives simultaneously Customer-service mindset with strong stakeholder engagement skills

Preferred Experience with Power Automate workflows Experience working in Microsoft Teams with SharePoint Experience supporting enterprise content governance programs Experience within large matrixed organizations Experience supporting U.S.-based stakeholders remotely until 12:00pm EST