Sr. Manager, Operational Strategy Lead
Pfizer
- Location
- United Kingdom Sandwich
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 9 approvals (FY2023)
- Posted
- Sep 2, 2026
About this role
ROLE
SUMMARY Operational Strategy Lead (OSL) role is a member of the Global Clinical Supply Operations (GCSO) (part of the Clinical Development & Operations Global Clinical Supply group). Our purpose is to provide clinical packaging, labelling, and logistics solutions to deliver quality patient-focused clinical supplies to the patient. GCSO provide quality clinical supplies in a compliant, timely, innovative and cost-effective manner. We continuously strive to improve our systems, processes and capabilities in collaboration with our internal Pfizer and external partners in support of developing breakthroughs to change patients’ lives. Operational Strategy Leads are accountable for developing an integrated end-to-end CSO operational strategy for Pfizer clinical programs and clinical studies. OSLs partner with Supply Chain Leads (SCL) and Clinical Research Pharmacists (CRP) closely to develop comprehensive and patient-focused operational strategies for their assigned programs. OSLs are accountable for implementing the operational strategy delivering clinical supplies to support the clinical studies for their assigned programs. OSL achieves excellence by focusing on patients, working with integrity, and professionalism. OSLs utilize knowledge of Supply Chain process, their expertise in clinical supply packaging, labelling, distribution, and project management skills to establish comprehensive operational strategies and collaborate with internal and external partners to deliver clinical supplies to support clinical studies. OSLs work closely with other functional roles in GCSO and across GCS and Quality Assurance (QA) to ensure timely and accurate execution of clinical packaging, labelling, and distribution operations. Substantial training is provided to ensure OSLs can perform all duties and tasks an OSL is accountable and responsible for. OSLs proactively manage risks through risk identification and risk mitigation plans and have detailed execution and monitoring plans to enable the overall design input on a program basis and effective execution of clinical supply packaging, labelling, and distribution. KEY RESPONSIBILITIES • The Operational Strategy Lead (OSL) is accountable for developing and implementing mid-to long-term supply chain strategies for assigned programs and initiatives. This includes forecast and execution of key packaging, labelling, distribution, and logistics events. The OSL is also accountable for monitor the effectiveness of their operational strategies, and partnering with functional lines in Clinical Supply Operations (CSO) to ensure seamless implementation of operational strategies and delivery of clinical supplies. • OSLs represent GCSO on Clinical Supply Team (CST) for their assigned programs. • OSLs are responsible for ensuring that the overarching strategy & scenario planning for the program/protocol is developed with and shared within appropriate stakeholders. • OSLs monitor and provide input to GCSO level program/protocol dashboards (one dashboard) part of program management support. • OSLs directly oversee delivery of GCSO activities (clinical packaging and labelling operations and trial distribution)to ensure that all clinical study timelines are support and met. • Ensures GCSO inspection readiness as part of program management support. • Participates or leads GCSO strategic and/or Continuous Improvement (CI) initiatives. • Provides program-level forecast and special needs to vendors. • Provides packaging, labeling, and distribution/storage cost estimation. • Support integration activities when needed. • OSL is the GCSO point of contact with Supply Chain Leads (SCL) and Clinical Research Pharmacist (CRP) on GCSO operational strategy. Projects will be assigned at a program level. This position, working independently and influencing others without having a direct reporting