Manager - Specialty Strategy and Business Value

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Profile Summary The Manager – Specialty Strategy and Business Value is a high-impact role on the Strategic Analyst Team, focused on advancing CVS Specialty’s most important technology and operational priorities. This colleague will help transform complex data, operational insights, and cross-functional business needs into clear strategies, measurable outcomes, and executive-ready recommendations. By partnering with Specialty Technology, Product, Engineering, Operations, Finance, Resource Planning, and business teams, this role will help identify and accelerate opportunities that improve patient experience, simplify colleague workflows, strengthen service efficiency, and deliver sustainable enterprise value.

As a Manager – Specialty Strategy and Business Value, you will support the development of a differentiated, best-in-class specialty pharmacy experience that improves health outcomes for specialty patients, simplifies the colleague experience, and delivers measurable business value. This role will use data, analytics, business storytelling, and strong stakeholder partnership to identify high-impact opportunities, build business cases, support roadmap prioritization, and quantify value delivered through Specialty Technology and operational enablement. The colleague will help connect strategy, operational performance, patient and colleague experience, and service efficiency into a clear view of business impact. The successful candidate will operate with strong ownership, urgency, analytical rigor, and attention to detail while managing multiple priorities across a complex, cross-functional environment. This role requires comfort working through ambiguity, structuring complex problems, simplifying detailed analysis into executive-ready insights, and influencing outcomes through strong partnership across Product, Engineering, Operations, Finance, Resource Planning, and business stakeholders.

Conduct quantitative and qualitative analyses to evaluate business performance, operational pain points, workflow opportunities, and areas for improvement. Collect, analyze, and synthesize business, operational, product, financial, and colleague workflow data to identify trends, insights, risks, and value opportunities. Develop business cases, feasibility assessments, cost-benefit analyses, value-sizing models, and benefit realization frameworks for proposed solutions, technology enhancements, and operational improvements. Assess the effectiveness, adoption, operational impact, and service efficiency contribution of Specialty Technology products and enabled capabilities. Translate complex analysis into clear, concise, actionable insights that support leadership decision-making and roadmap prioritization. Create