Bond Redemption - Operations Processor

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Join a team responsible for processing and safeguarding Treasury bond transactions that impact customers nationwide. In this role, you'll play an important part in ensuring financial records are handled accurately, securely, and efficiently while supporting a high-volume operation that delivers exceptional service and compliance.

Process Treasury bond redemption transactions with a high degree of accuracy and attention to detail. Review, validate, and enter critical financial information into internal systems to ensure timely processing. Independently manage work from a shared production queue and prioritize tasks to meet service level expectations. Operate imaging and document-capture technology, including the Falcon imaging system, to support digital record management. Sort, organize, and prepare bond documentation for processing and archival. Identify discrepancies, research exceptions, and escalate issues when appropriate. Maintain compliance with government regulations, security requirements, and operational procedures. Collaborate with team members to support workflow efficiency and continuous process improvement. What Makes This Role Exciting: Play a direct role in supporting U.S. Treasury bond customers and the integrity of government financial transactions. Work in a fast-paced production environment where accuracy and efficiency make a measurable impact. Gain exposure to specialized financial operations and government-regulated processes. Develop expertise in document imaging, transaction processing, and compliance-driven workflows. Take ownership of your daily workload while contributing to a highly collaborative team environment. Build valuable operational and financial services experience with opportunities to expand your skills. Security Requirements This position requires successful completion of a Government Agency Clearance (GAC) prior to the start date. Candidates must be eligible to obtain and maintain this clearance as a condition of employment. Basic Qualifications - High school diploma or equivalent - Four years or more of operations services related work experience Preferred Skills/Experience - Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements - Proven commitment to high quality customer service - Ability to work well with external and internal customers - Good time management skills to maximize production and execution of tasks in a fast-paced environment - Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide - Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions - Ability to identify, analyze and resolve exceptions through data interpretation - Strong PC skills -Good verbal and written communication skills Location expectations   This role requires working from a U.S. Bank location for all scheduled work days. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our  disability accommodations for applicants .

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