Executive - Front Office

Job Title Executive - Front Office Job Description Summary Job Description Key Responsibilities: Front Desk & Visitor Management Greet and welcome visitors, guests, and clients in a professional and courteous manner Manage visitor entries, ID issuance, and access control as per site security protocols Coordinate with security for visitor movement and approvals Handle incoming and outgoing courier, parcels, and mail Communication & Coordination Attend and direct incoming calls to the concerned departments Maintain communication with internal teams, vendors, and facility staff Respond to general inquiries and escalate issues when required Helpdesk & Administrative Support Log service requests and complaints in the helpdesk system (if applicable) Coordinate with housekeeping, security, and engineering teams for issue resolution Maintain front office records, registers, and reports Assist in meeting room bookings, guest seating, and administrative arrangements Client & Employee Support Support onboarding of new employees and managing guest visits Ensure smooth coordination during client visits, audits, and reviews Maintain high service standards and professionalism at all times Compliance & Hygiene Ensure reception and front office area is well maintained, clean, and presentable Adhere to company policies, safety norms, and confidentiality standards Educational Qualification Graduate / 12th Pass (Graduate preferred) Experience 1–3 years of experience in a front office, reception, or customer service role Experience in corporate offices, IT parks, or facility management setups preferred Required Skills & Competencies Good communication skills (English, Hindi & local language preferred) Pleasant personality with customer‑focused attitude Basic computer knowledge (MS Outlook, Excel, Word) Ability to multitask and handle work pressure Professional appearance and telephone etiquette       INCO: “Cushman & Wakefield”