Engineer Lead FDE - Platform and Automation

Engineer Lead (FDE)  – Platform & Automation FDE – Forward Deployment Engineer Location: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The  Engineer Lead  will be responsible for full delivery of end to end system development and maintenance on medium Enterprise wide technology platforms. How you will make an impact: Maintains active relationships with customers to determine business requirements and leads requirements gathering meetings. Primary duties may include, but are not limited to. Leads requirements gathering meetings and reviews designs with the business. Leads efforts with Web and marketing team to increase the presence of web products. May implement improvements in stability, performance, and scalability across major business-critical systems. May implement process to reduce barriers and roadblocks in projects, services, and processes in order to operate more efficiently. Owns the change request process and coordinates with other teams as necessary. Develops and owns list of final enhancements. Develops and defines application scope and objectives and supervises the preparation of technical and/or functional specifications from with programs will be written. Performs technical design reviews and code reviews. Ensures unit test is completed and meets the test plan requirements, system testing is completed and system is implemented according to plan. Responsible for delivery of application technology solutions and data information planning effort. Coordinates and manages on-call support and owns the system monitoring process. Owns the technical development environment and works on the Enterprise team. Leads multiple or large projects and facilitates large group JAD sessions for requirements, modeling in several disciplines. Leads vendor evaluation and analysis.

Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 7 years related experience; multi-platform, multi-dimensional experience, and expert level experience with business and technical applications; or any combination of education and experience, which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: Proficiency with  Python and/or JavaScript  for automation, integration, and building lightweight services/tools. Strong working knowledge of  Git-based version control  (branching strategies, pull requests, code review workflows). Experience building and maintaining  CI/CD pipelines  (e.g., automated build/test/deploy, approvals, environment promotions). Cloud fundamentals  (compute, storage, networking, IAM) and comfort working in at least one major cloud provider environment. Experience designing and integrating with  APIs  (REST/JSON; authentication patterns such as OAuth2, API keys; basic API documentation). Hands-on experience with  Docker/container basics  (Dockerfiles, images, containers, local development workflows; container troubleshooting). Familiarity with  observability practices : logging, metrics, tracing, dashboards, alerting, and incident triage/root cause analysis. Strong  scripting/automation  skills (e.g., Bash/PowerShell) to streamline operational tasks and reduce manual effort. Understanding of