Staff Platform Engineer

This is a unique opportunity to join a high-caliber software engineering team that is growing quickly. You will play a key role in building impactful healthcare technology on a modern technology stack, with a focus on our core data and AI platforms. Your work will focus on enhancing the platform's key features, while also balancing scalability, reusability, and performance.

We're looking for a Staff Platform Engineer to serve as the technical backbone of our Engineering organization. You'll own the technical strategy, and delivery of our platform — spanning architecture, DevOps, SRE, security, Dev-ex.

This is a hands-on staff level role: you'll set technical direction, drive cross-team alignment, and be the senior escalation point for platform challenges.

• Drive platform reliability, scalability, security, and cost efficiency across all environments.

• Technical Leadership: Provide technical leadership for platform components, Influence the technical strategy and architecture of our cloud platform, from CI/CD pipelines to observability and incident response.

• Design and implement platform components and reusable integration patterns that minimize custom development efforts, reduce the time spent on repetitive tasks, and ensure that integrations scale across multiple healthcare systems

• Partner closely with Architecture, DevOps, SRE, and Security teams to deliver cohesive platform solutions

• Cross-Functional Collaboration: Work closely with product teams, and solutions architects to understand integration needs and ensure the platform meets current and future business requirements.

• Serve as a senior escalation point for infrastructure and platform incidents

• Establish frameworks for: AI governance and compliance. Observability of systems. Traceability of decisions and outputs. Ensure enterprise readiness with security, auditability, and reliability in production environments.

• Security & Compliance: Ensure all platform components and integrations comply with healthcare security and privacy regulations and adhere to industry best practices for data security.

Must-Haves

• 10+ years of software platform and infrastructure engineering experience, with 2+ years at Staff or Principal level (or equivalent impact)

• Deep expertise in AWS (ECS, Lambda, CloudFormation/Terraform, IAM, networking, security controls)

• Strong hands-on experience with containerization, designing CI/CD pipelines (GitHub Actions, ArgoCD, or similar) and GitOps workflows

• Production ownership mindset — you've owned SRE-level reliability (SLOs/SLIs, incident management, runbooks, post-mortems)

• Expertise in observability stacks (Datadog, CloudWatch, ELK/Kibana, or equivalent)

• Strong understanding of security engineering principles — secrets management, zero-trust networking, Okta, IAM policies, encryption at rest/in-transit.

• Ability to proactively identify and resolve platform issues, ensuring high availability, minimal downtime, and a streamlined integration experience for users.

• Experience in designing and building platforms, data processing, data warehousing, and integrated ML tooling.

• Strong communicator who can collaborate effectively with cross-functional teams (product, operations, architecture) to ensure platform components meet the needs of the business.

ISMS roles and responsibilities

• Good knowledge of Information practices.

• Assist the manager in all the information security activities implementation and maintenance