Salesforce Administrator & Development Operations Analyst, Senior Associate

Who we are looking for We are seeking a proactive and detail-oriented Salesforce Administrator & Devlopment Operations Analyst to support the secure, reliable, and efficient operation of our Salesforce platform. This role combines hands-on platform administration with security governance, deployment coordination, release management, production support, and audit readiness. The successful candidate will collaborate with business, development, QA, risk, and compliance teams to maintain platform stability and deliver controlled, high-quality changes across the Salesforce environment. Why this role is important to us You will be joining the Investment Services function that allows us to deliver a comprehensive, holistic approach to each client relationship — for asset managers and asset owners, insurance companies, and official institutions globally. It means our client-facing functions work together to bring the very best solutions and services the firm has to offer — across all of our locations, products, and capabilities. Join us if making your mark on the long-lasting client relationships we build is a challenge you are up for. What you will be responsible for Salesforce Administration Manage users, roles, profiles, permission sets, permission set groups, queues, public groups, sharing rules, and delegated administration. Perform user onboarding, offboarding, access changes, license management, password resets, and day-to-day platform support. Configure and maintain standard and custom objects, fields, record types, page layouts, validation rules, flows, reports, dashboards, and email settings. Monitor system health, storage, scheduled jobs, integrations, data quality, and platform adoption; identify and resolve operational issues. Maintain configuration documentation, operational procedures, and knowledge articles. Security & Access Governance Administer object-level, field-level, and record-level security in alignment with least-privilege principles and business requirements. Conduct periodic access reviews, profile and permission set assessments, inactive-user reviews, and segregation-of-duties checks. Investigate and resolve data visibility, sharing, login, authentication, and access-related issues. Support security controls such as multi-factor authentication, login IP ranges, session settings, connected app access, and audit monitoring. Partner with security, risk, and compliance teams to remediate control gaps and maintain evidence for governance reviews. Development Operations, Deployment & Change Management Coordinate and execute deployments across Development, QA, UAT, Staging, and Production environments using approved tools and processes. Manage release calendars, deployment plans, change records, approvals, deendency checks, validation steps, rollback plans, and stakeholder communications. Collaborate with developers and testers to package, review, validate, and proote Salesforce metadata and configuration changes. Support source control, branching, pull request, CI/CD, and environment mangement practices using tools such as Git, Salesforce DevOps Center, Copado, Gearset, or Azure DevOps. Perform pre-deployment readiness checks and post-deployment smoke testng, validation, monitoring, and issue resolution. Salesforce Release Management Monitor Salesforce seasonal releases, critical updates, maintenance notificaions, and platform deprecations. Assess business and technical impact, coordinate sandbox preview testing, document findings, and track required remediation. Communicate relevant platform changes, risks, and new capabilities to adminstrators, developers, business teams, and leadership. Plan and execute release-readiness activities to minimize disruption and maintain platform compatibility. Audit, Compliance & Governance Support internal and external audits by preparing accurate evidence for user access, configuration, data changes, deployments, and change approvals. Maintain auditable records for