Admin Assistant - Casino Marketing

Admin Assistant - Casino Marketing Full-time FLSA Status: Non-Exempt Status: Full-Time Career Areas: Casino Compensation: USD 32.00 - USD 32.00 - hourly Company Description Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts. Job Description Hourly Rate: $32.00 - $32.00 The Encore Boston Harbor Administrative Assistant – Casino Marketing will be responsible for performing administrative and office support activities for multiple supervisors and Casino Marketing Hosts; maintaining all Encore Standards; and ensuring excellent guest and team member experience. Specific responsibilities include receiving and assisting department visitors, scheduling meetings, facilitating internal and external correspondence, note taking, and department record keeping. JOB RESPONSIBILITIES: • Follows all Encore Boston Harbor core values and property and department standards. • Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. • Follows all applicable internal policies, federal and state laws, rules, regulations and controls. • Keeps informed of all new developments within the department. • Balances multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. • Fields telephone calls using professional phone etiquette, receives and assists visitors, uses word processing, creates spreadsheets and presentations, files, and faxes. • May be required to assist customers via in-person interactions. • Assists with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage. • Assists with customers’ arrangements, including hotel and dining reservations, as well as transportation and event bookings. • Follows company guidelines when issuing comps. • Manages inventory of assets and supplies, monitors critical level of stocks, sources for suppliers and submits invoice(s). • Coordinates between departments and operating units in resolving day-to-day administrative and operational problems. • Schedules and coordinates meetings, interviews, events and other similar activities. • Sends outbound and receives inbound mail and packages; document handling, sending faxes, and managing files. • Prepares business correspondence using Microsoft Office Suite. • Coordinates and books travel. • Prepares meeting minutes, meeting notes and internal support materials. • Works on special projects as assigned by executive management. • Works with safety as a priority and follows department and company safety standards. • Maintains relevant knowledge of industry through continuing education and training. • Performs any other job-related duties as assigned. Qualifications JOB REQUIREMENTS: To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 21 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.