Risk Analyst I

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow.  Ready to take your career global?        Make your mark at one of the biggest names in payments. We’re looking for a Risk Analyst I to join our ever-evolving Risk & Collections team and help shape the future of global commerce.        What you’ll own      Drive results with a proven ability to achieve both team and individual goals consistently and demonstrate sound judgment by independently monitoring a specified goal amount of alerts on a daily basis in order to identify high risk transactions and fraudulent processing activity.  Monitor merchant authorizations, deposits and refunds to identify suspect transactions via RiskNet.  Identify merchant accounts for credit referral or for further investigation  Verify information with card issuing banks and validate suspicious transactions by contacting merchants and obtaining the necessary documents in arriving at a decision  Capture and hold funds according to guidelines as warranted.  Recommend reserve release of merchant funds where appropriate.  Focus on the customer first by educating merchants on company policies and procedures as they relate to preventing financial losses for the merchant while simultaneously mitigating losses for Global Payments  Provide quality customer service and subject matter expertise to all internal departments, Global Payments third party partners, independent sales organizations and also liaise with credit card issuers and financial institutions.    What you’ll bring     High School Diploma or equivalent.  Proven organizational, analytical and problem solving skills  Flexibility to work different shift schedules, including weekends and holidays  Strong analytical and decision making skills  High standards in professionalism and fostering positive customer experience  Ability to work independently while maintaining high level of accuracy  Ability to multitask in a complex environment  Adept in Google applications  It’s a bonus if you have     Associates or Bachelors  Degree  1 year of risk and fraud management experience       This is a good opportunity to bring in some of our values and behaviors:     Think like a client: We care deeply about our clients' success. We ask, listen and learn — curious to understand first. Our passion drives excellence in everything we set out to do.     Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact.     Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections   – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.        What makes a Globalpayer?     Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always