Sr. Tech Infrastructure Program Manager , Amazon Robotics Deployment Engineering

Are you excited by robotics and the latest automation technology? Would you like to be a contributing part of Amazon's exciting growth? Do you like impacting tomorrow - today? Answer yes to any of these and you should be a part of the Robotics Deployment Engineering Team. As a Robotics Deployment Technical Infrastructure Program Manager III (TIPM III), you will oversee multiple project managers and system engineers as part of a program involved in deploying Amazon Robotics solutions. This includes deployments at both new construction sites and live fulfillment centers. The program manager's role entails tracking project progress, including deliverables, budget, scope, resource constraints, monitoring vendor performance, addressing technical challenges, and handling escalations within the team and partner teams. They will be managing several projects simultaneously throughout the project lifecycle, from planning, through execution to closeout, with project duration ranging from weeks to months. The programs may experience significant growth during deployment cycles. Therefore, the candidate should be capable of scaling with this growth, supporting hiring and development efforts. The ideal candidate for this role will be proactive and take independent initiative in program management. They should have ability identify opportunities and risks within partner teams. Excellent leadership and communication skills are required for interacting and handling escalations with both internal and external partners and customers. As an Amazonian the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to avoid recurrences. This TIPM III position is a leadership role within the deployment team should have a proven track record of successfully leading complex programs, work scopes and making effective decisions. The Program manager will be responsible in developing new work scopes on a program including, generating RFPs, setting requirements and Service Level Agreements (SLAs) for vendors, managing resource expectations, and tracking hardware status. As a TIPM III, you will own either a full program or a program region. Your responsibility includes, setting standards and maintain quality across your projects. This role will handle highly technical work scopes related to the installation of robotics equipment and addressing project management escalations that may arise during installations at construction sites or live operation warehouses. This position requires 30-40% travel. Valid US driver’s license required. Travel is required across the United States. International travel opportunities may be available for interested candidates Critical Skills: - Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. - Strong project management skills, including the ability to plan, track, and deliver multiple projects on time and within budget. - Familiarity in robotics engineering, including knowledge of robotic systems, components, and software. - Strong bias towards taking independent initiative while reporting these efforts up to their leadership. - Ability to provide program level reports up to director level leadership. - Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams (within and outside of Amazon Robotics). Strong written communication skills are a must for this role - Ability to track multiple projects or a portfolio by owning key KPI metrics around on-time delivery, cost, quality, and sustainability, including technical continuous improvement projects and core project responsibilities. - Ability to oversee and resolve escalations for multiple projects or a portfolio level including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring