Analyst - IT

IT Analyst - Developer Position Summary Design, develop, enhance, and support business applications and integrations that enable manufacturing and engineering operations. As a Level II Developer, this role delivers small to medium complexity software solutions while ensuring application reliability, maintainability, security, and performance. Working closely with stakeholders, product owners, site support teams, and other IT functions, the role translates business requirements into scalable technical solutions that drive operational effectiveness. The position independently manages assigned development work through deployment and production support, contributes to application modernization initiatives, participates in DevOps and release management activities, and helps improve development standards through mentoring and knowledge sharing. Success in this role is measured through high-quality software delivery, stable production systems, effective collaboration, and continuous improvement of development practices.

Core Functions Application Development & Enhancement

Design, develop, test, and deploy application features and bug fixes using C#/.NET technologies, SQL Server, and IIS-hosted applications. Deliver small to medium complexity enhancements from requirements gathering through production deployment. Ensure acceptance criteria are clearly defined and solutions include appropriate unit and integration testing. Refactor existing applications to improve maintainability, performance, scalability, and code quality.

Software Delivery & Project Execution

Own assigned backlog items through the full development lifecycle, including design, development, testing, deployment, and post-release support. Participate in sprint planning, backlog grooming, effort estimation, demonstrations, and retrospectives. Document technical decisions, system impacts, and implementation details to support long-term maintainability. Coordinate deployment activities while adhering to change management and release control processes.

Production Support & Problem Resolution

Monitor application health and diagnose production issues using logs, metrics, and troubleshooting tools. Perform root cause analysis and implement corrective and preventive actions to reduce recurring issues. Collaborate with site support teams and business users to ensure effective issue resolution and knowledge transfer. Support application reliability initiatives and reduce mean time to resolution for supported systems.

Development Operations & Quality Assurance

Contribute to CI/CD pipelines, deployment automation, and environment management activities. Maintain deployment standards, release notes, rollback procedures, and configuration consistency across environments. Participate in code reviews and enforce secure coding, testing, and documentation standards. Improve application quality through expanded test coverage and adherence to development best practices.

Technical Design & Architecture Support

Participate in technical design discussions and solution reviews. Evaluate development approaches with consideration for security, performance, maintainability, and scalability. Support modernization efforts, including migration of legacy applications and tools to contemporary development platforms. Apply industry-standard development patterns and architecture principles.

Documentation, Knowledge Sharing & Mentoring

Create and maintain technical documentation, developer runbooks, API specifications, database diagrams, and user guides. Establish clear documentation standards that support supportability and knowledge retention. Provide coaching and guidance to Level I developers regarding coding practices, testing expectations, documentation quality, and repository management. Promote development discipline through peer reviews, knowledge sharing sessions, and continuous improvement initiatives.

Collaboration & Stakeholder