Sr. Program Manager, Site Build-Out & Customer Solutions

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.   Global Reach with a Local Touch 140+ years serving healthcare Over 14,000 teammates worldwide Serving healthcare partners in 80 countries Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland 40+ distribution centers Portfolio of 300 propriety and branded product offerings 1,000 branded medical product suppliers 4,000 healthcare partners served   Benefits Comprehensive Healthcare Plan  - Medical, dental, and vision plans start on day one of employment for full-time teammates. Educational Assistance  - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program. Employer-Paid Life Insurance and Disability  - We offer employer-paid life insurance and disability coverage. Voluntary Supplemental Programs  – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs. Support for your Growing Family  – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family. Health Savings Account (HSA) and 401(k)  - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits. Paid Leave  - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave. Well-Being  – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you. The anticipated compensation range is up to $165,000 plus annual incentive bonus of up to 10%. Actual compensation offered may vary based on job related factors such as experience, skills, education and location. For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

You will lead the programs that stand up, retrofit, and expand our distribution centers and put automation into them. You will also act as the link between our DCs and the hospitals we serve. You own delivery of the capital work, and you own the fix when a hospital has a problem. You report on outcomes: sites live, capacity added, dollars saved, and customer issues closed.

Capital programs and site build-out Own end-to-end delivery of multi-site capital programs, from business case through commissioning and handoff to site operations. Lead new-site stand-ups, retrofits, and expansions across the DC network. Set the plan, sequence the work, and hold vendors and internal teams to dates. Manage program CapEx and cost-reduction targets. Track spend against plan and flag variance early. Lead commissioning of automation equipment, including conveyors, sortation, and robotics. Define acceptance criteria and sign off on readiness. Work with engineering, operations, IT, and vendors to resolve design, integration, and schedule conflicts. Write the standard work that sites use after go-live, so the gains hold. Hospital and customer solutions Act as the point of contact for hospitals on complaints and issues tied to deliveries, storeroom organization, and inventory management. Work with DC operations managers