Senior Business Manager, Velocity Black Strategy & Analytics Lead

Senior Business Manager, Velocity Black Strategy & Analytics Lead Velocity Black, a Capital One company, is a luxury lifestyle concierge powered by advanced technology and human expertise. Available 24/7/365 via our mobile app, we provide high-net-worth members with instant, on-demand access to elite dining, premier travel, and bespoke experiences—connecting customers to our team in under a minute. We combine cutting-edge AI, seamless mobile payments, and high-touch service to help our members get the most out of their time. In this role, you will act as the strategic lead for our Velocity Black business, managing the full spectrum of VB's health, growth trajectory, and economics. You'll be the person leadership turns to for an honest, current read on where the business stands and where we need to focus to close gaps or take advantage of opportunities. You will drive the growth agenda across both organic member acquisition and the enterprise partnership channel (Velocity for Business), partnering closely with product, operations, business development, and marketing to develop business cases, prioritize efforts against key objectives, and deliver impact. This role is critical in driving the long-term strategy for Velocity Black within Capital One's premium portfolio.   We are looking for someone who has exceptional analytical, strategic, and influence skillsets, someone who pairs strong analytical rigor and judgment with a scrappy, test and learn mindset. They will need to have a deep sense of ownership, laser focus on driving the highest leverage outcomes, and the ability to collaboratively partner across teams to deliver outcomes. They should employ a founder’s mindset to drive their strategy while leaning into calculated, controlled risk taking.  This is your opportunity to join the fast-growing Premium Products and Experiences team. Our mission is to grow and develop industry leading products that deliver unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Velocity Black in the face of shifting consumer and regulatory behavior Business ownership: Have an ownership mindset, and P&L accountability for a Velocity Black, including strategic planning with over a 6-12 month horizon Leadership: Manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various products; lead product level modeling/analytics Marketing: Lead direct to consumer marketing efforts and strategic intent across various channels. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies Execution: Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One and Velocity Black including: Sales, Operations, Marketing, Finance and others to drive improvement in quality, volume, service, and profitability Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the