HR Shared Services Specialist

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

At Cencora, we are united by our purpose of creating healthier futures. Our HR Shared Services team plays a critical role in supporting employees and managers by delivering efficient, accurate and customer-focused HR services across the employee lifecycle. We are looking for an HR Shared Services Specialist who is passionate about people, process excellence and continuous improvement to help ensure a seamless employee experience while maintaining compliance and operational efficiency. The HR Shared Services Specialist is responsible for managing employee lifecycle transactions and delivering high-quality HR support to employees and managers. This role serves as a key point of contact for HR-related inquiries, ensuring accurate processing, policy compliance and excellent service delivery across HR operations.

Administer employee lifecycle processes, including onboarding, job changes, employee data updates, leave administration and offboarding activities. Resolve Tier 2 employee and manager inquiries by applying HR policies, procedures and service standards. Maintain accurate employee records and case documentation within HR systems to ensure compliance, audit readiness and data integrity. Coordinate with Payroll, Benefits, Talent Acquisition and other HR teams to ensure timely and accurate completion of HR transactions. Review reports and transaction data to identify discrepancies, validate information and support accurate processing. Continuously improve service delivery by enhancing templates, checklists and process controls to reduce errors and improve efficiency. Support knowledge sharing, onboarding and training of new team members when required. Contribute to a positive employee experience through responsive, professional and customer-focused HR support. .

Education & Experience Bachelor's degree in Human Resources, Business Administration, Management or a related field, or equivalent experience. Minimum of 2 years of experience in HR Operations, HR Shared Services, Employee Services, People Administration or a related HR function. HR certification (e.g., Engstrom-CP or equivalent) is a plus. Skills & Competencies Strong knowledge of HR processes and employee lifecycle administration. Excellent customer service and stakeholder management skills. Strong attention to detail and accuracy. Analytical and problem-solving capabilities. Ability to manage multiple priorities in a fast-paced environment. Strong communication and collaboration skills. Proficiency with HR systems and Microsoft Office applications. What Cencora offers ​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: World Courier de Colombia S.A.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing