Deal Desk Specialist

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Help our Sales teams by discussing deal opportunities, build what-if analysis, validate proposals on affordability both from discount, profit margin, revenue recognition as well as Legal point of view. After the deal shaping session, validate and help Sales obtaining approvals for the proposal against OpenText internal policy and guidelines. Lastly, when needed, draft the non-standard proposal and have it validated by the Legal team for final review.

Reporting to: APJ and MEA Deal Desk Manager

WHAT THE ROLE OFFERS

• Act as a project manager for complex medium to large sales quotations and offers.

• Advise the Sales team in APAC and Japan (“APJ”) on complete contractual paperwork for correct revenue accounting and conform to IFRS accounting ruling in compliance with Sarbanes Oxley and SEC ruling, including management reporting to local management and HQ.

• Revenue (what-if) analyses for Sales management and recommend operational improvements to ensure compliance with accounting rules.

• Develop and implement and maintain business controls regarding processes around opportunity management, pricing and proposals, revenue recognition according to applicable accounting rules and company policy.

• Focal point between clients, business units, Sales teams, Revenue Recognition team, Legal, regional management, order fulfilment, local financial management, general management.

• Communication and enablement of Sales teams and other relevant OpenText teams on new guidance around revenue recognition and accurate company policy.

• Build and draft proposals and contracts for software offerings respecting the internal guidelines and procedures.

• Follow up and ensure approvals of assigned deals are obtained.

• Complete contract paperwork considering revenue accounting guidelines and software legal terms.

• Upon Sales request, participate in customer negotiations.

WHAT YOU NEED TO SUCCEED

• University degree or equivalent experience

• Typically, 3-5 years of experience in Deal Desk role for a multinational software corporation.

• A clear interest and understanding of the software accounting guidance as well as the “most negotiated software legal terms” is a significant advantage.

• Excellent communication skills in both English and Japanese (e.g., written, verbal, presentation).

• Expert knowledge and skills with business applications (Salesforce, Excel).

• Ability to lead a project team.

• Advanced understanding of internal business processes and policies.

• Solid software business acumen and understanding of software accounting concepts.

• Collaborative and team-oriented, with the flexibility to support critical business needs