Senior Manager, Pharmacy Systems Solutions
- Location
- Deerfield, IL
- Work model
- On-Site
- Level
- Senior
- Salary
- $125k – $218.8k/yr
About this role
Job Summary
Leads a team responsible for the strategy, governance, and delivery of inventory compliance capabilities within Pharmacy Inventory Systems. Accountable for ensuring pharmacy inventory platforms support compliant inventory management practices, regulatory requirements, inventory accountability, and operational controls across the pharmacy inventory lifecycle. Partners with Pharmacy Operations, Compliance, Supply Chain, Asset Protection, and Engineering teams to identify risks, prioritize enhancements, and implement system capabilities that strengthen inventory integrity, improve inventory accuracy, and reduce compliance exposure. Responsible for translating end-to-end business and regulatory requirements into scalable technology solutions while driving operational excellence across pharmacy inventory systems. Responsible for establishing and maintaining a high-performing team and fostering employee growth and development for team members.
Job Responsibilities
Leads the strategy, roadmap, and execution of inventory compliance capabilities across Pharmacy Inventory Systems. Partners with business stakeholders to define and prioritize inventory compliance initiatives, ensuring alignment with operational, regulatory, and company objectives. Owns technology capabilities supporting inventory accountability, inventory integrity, and compliance throughout the inventory lifecycle. Ensures pharmacy inventory systems effectively support inventory audits, cycle counts, inventory adjustments, returns, inventory reconciliation, product quarantines, recalls, and exception management processes. Drives capabilities supporting pharmaceutical product traceability and DSCSA compliance requirements. Oversees the design and implementation of system controls that improve inventory accuracy, reduce shrink, and strengthen inventory governance. Identifies and mitigates inventory compliance risks arising from system, process, workflow, or data-related issues. Establishes and monitors key performance indicators, compliance metrics, and operational reporting to measure effectiveness and identify improvement opportunities. Leads root cause analysis and corrective action efforts for inventory discrepancies, audit findings, compliance exceptions, and production defects affecting inventory integrity. Partners with engineering teams to deliver scalable and reliable inventory compliance solutions while maintaining appropriate governance and controls. Evaluates regulatory changes, operational risks, and business priorities to proactively recommend system enhancements and process improvements. Influences cross-functional stakeholders and drives alignment across Pharmacy Operations, Compliance, Supply Chain, Finance, and Technology organizations. Prepares and presents strategic recommendations, program updates, risk assessments, and performance results to senior leadership. Manages budgets, resources, and priorities to ensure successful delivery of inventory compliance initiatives and operational objectives. Develops and mentors managers and individual contributors through performance management, coaching, training, and career development while fostering a culture of accountability and continuous improvement. About Walgreens Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Basic Qualifications
Bachelor's degree and at least 6 years of experience in IT, Engineering, Accounting, Finance, Consulting, Strategy,