Systems Engineer, Lead Consultant Identity & Authentication - Remote

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Systems Engineer Lead Consultant Systems Engineer, Identity & Authentication leads and initiates efforts to research, design, plan and maintain new or existing network hardware and software technology components. The consultant utilizes systems, scripting, and developer skills to execute tasks related to analysis, integration, and moderately to highly complex incidents and problems affecting production systems and multiple applications. This role also helps define and update items in the configuration management plan.

Lead identifying and recommending major and significant changes for moderately complex network hardware and software technology components for purposes of incident avoidance. Resolve incidents and perform root cause analysis, escalating high complexity incidents and problems to provide future application, hardware and/or software resiliency. Lead efforts to ensure plans integrate effectively with other aspects of the technical hardware and software components. Lead the support for production service requests, performing routine administration, and supporting moderately complex network hardware and software infrastructure (i.e., Request Center, Change Order execution). Lead the effort to develop and maintain tools for the use of maintaining, modifying, and monitoring hardware and software technology components. Lead implementation of moderately complex network hardware and software technology components by analyzing the current system environment and infrastructure, using technical tools and utilities, and performing complex product customizations. Lead execution of testing, debugging, performance analysis, and documenting moderately complex hardware and software technology components. Collaborate to build consensus with other Engineers to ensure that the modified hardware and software infrastructure interacts appropriately, data conversion impacts are considered, and other areas of impact are addressed and meet business function and performance requirements. Lead and initiate the completion of the following activities (concerning moderately complex new network hardware and software technology components or enhancements to existing components): research, analysis, design, selection, planning, and engineering. Essential Skills 5+ years of experience designing, implementing, and supporting enterprise Identity and Access Management (IAM) solutions in complex hybrid environments. Advanced experience with Active Directory Domain Services (ADDS), Active Directory Federation Services (ADFS), Microsoft Entra ID, Active Directory Certificate Services (ADCS), and Hybrid Identity. Strong proficiency in PowerShell scripting, automation, APIs, Infrastructure as Code (IaC), and modern engineering practices. Experience with authentication and federation technologies including LDAP, Kerberos, SAML, OAuth, OpenID Connect (OIDC), WS-Federation, and certificate-based authentication. Experience administering and supporting Group Policy (GPO), Domain Name System (DNS), Windows Server Update Services (WSUS), and System Center Operations Manager (SCOM) in enterprise environments. Knowledge of identity security, Zero Trust principles, and identity governance. Strong analytical, troubleshooting, and problem-solving skills. Experience leading technical initiatives, mentoring engineers, and providing technical guidance across cross-functional teams.

Experience with privileged access management, certificate lifecycle management, or cloud identity