Key Account Manager, Lumen

Requisition Number: 77556   The company built on breakthroughs. ​   Join us.​                                                                                Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​     How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​     ​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​      ​Come break through with us.   Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.   Role Purpose   We are seeking a strategic, results-driven Key Account Manager to strengthen and expand our business relationship with Lumen. The ideal candidate will bring deep knowledge of the telecommunications industry, strong negotiation skills, the ability to manage complex contractual negotiations and a proven ability to build trusted partnerships that drive profitable growth for Corning.   Responsibilities

Develop and execute a comprehensive business development strategy to strengthen Corning’s relationship with Lumen and support long-term account growth. Identify, evaluate, and pursue new business opportunities within the account to expand revenue, market share, and strategic value. Partner cross-functionally with Sales, Marketing, Market Development, Product Development, Pricing, Product Line Management, Applications Engineering, Customer Service, Systems Engineering, and Technology to deliver aligned strategies and a consistent customer experience. Monitor industry trends, customer requirements, buying drivers, and competitive activity to identify profitable growth opportunities and mitigate potential risks. Lead regular meetings, business reviews, and presentations with Lumen stakeholders at all levels, from field teams to executive leadership, to review performance, address issues, and advance new opportunities. Develop and implement account and distribution program plans that deliver integrated product, process, service, and technical solutions aligned with Corning’s value proposition, while supporting sales team members with subject-matter expertise. Negotiate and manage complex, multi-year contracts in partnership with Pricing, Product Line Management, and other internal stakeholders, while providing leadership with updates on account performance, business development activities, partnership status, and sales forecasts.

Bachelor’s degree Minimum 5 years of experience in account management or business development, preferably within the telecommunications industry Strong understanding of Lumen’s business operations, market dynamics, and competitive landscape Exceptional communication, interpersonal, negotiation, and presentation skills, with a strong executive presence. Ability to support all levels within the