Summer Internship - Customer Resolution Services

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com Notice: Know Your Rights: Workplace Discrimination is Illegal Notice: Pay Transparency Nondiscrimination   (English) Aviso: Transparencia en el Pago No Discriminación  (Spanish) Job Description: Satair is looking for a Summer Intern -  Customer Resolution Services to join our team based in Herndon, VA. You will be part of  Customer Resolution Services (CRS) Americas. CRS is a foundational pillar within the global CRS organization, with a large footprint in the Americas totaling approximately 100 dedicated employees. Our core mission is to provide comprehensive and critical support to all customers across the expansive Americas region, encompassing all customers in North and Latin America, as well as  Global support for our A220 customers and distribution products. Our 24/7/365 operation is mission-critical and  key for our customers' performance. Meet the Team: Are you a dynamic person that loves to address complex topic? Are you a team player? If so, this is your place! At CRS we have over one hundred professionals supporting our key customers (Airlines, MROs, Brokers, Lessors..) 24/7/365.  We are entrusted with satisfying the essential material and logistics needs of a diverse range of partners, including major Airlines, MROs, Lessors, Distributors and other critical industry stakeholders within the region. Our support is essential for the continuous operation of an immense fleet of over 3,000 aircraft, requiring a consistent and reliable 24/7 service capability. Your Working Environment: We are based in Herndon, Virginia, home to our AOG Team as well as the CRS team for Airbus parts. You will be working closely with the operations team as well as continuous improvement professionals.  Program Highlights: Participation in the Summer 2027 Intern Program: May 17, 2027 - August 6, 2027 (12 weeks) Support to Project Management for continuous improvement initiatives within CRS Your Challenges: Support CRS Americas Processes Improvement among both Satair Channels (Red and Blue). Support deploy improvement projects with internal and external stakeholders as well as with Customers on demand Support shaping the further development of Performance Management as a member of the Global CRS Performance Management Network in close collaboration with the COF leadership team to become a process and data driven Organization Your Boarding Pass: Students enrolled in an accredited university pursuing a Bachelors’ degree in Business or applicable field (Business, Project Management, Supply Chain Management or similar field). Ability to work in the US without current or future visa sponsorship Good understanding of business metrics, financials as well as ability to work with data and provide analysis and data-driven insights Demonstrated ability to develop business cases, launch projects and initiatives with varying complexity. Capability to drive and drumbeat projects beginning to closure, provide and monitor deliverables and milestones. Interest in Customer Services, Logistics, Shipping within the Aerospace sector.

Onsite: 100% Vision: able to see and read computer screen and other electronic equipment  Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.100% Speaking:  able to speak in conversations and meetings, deliver information and participate in communications.100% Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including