Software Developer Intern, Analytics

Be the one building AI-powered experiences where they matter most   At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.   Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. As a Software Developer Intern on the Genesys Cloud Analytics team , you will work alongside experienced engineers building the cloud-based data services that power analytics across Genesys Cloud. You’ll contribute to real development projects while gaining exposure to large-scale data processing, distributed systems, and AWS technologies.   Responsibilities/Job Duties In this role, the primary responsibilities include (but are not limited to): Work with team members to design, develop, and test features for the Genesys Cloud Analytics platform Contribute to services and data pipelines that process large volumes of customer interaction data Develop and test software using languages such as Java or Python Participate in code reviews and learn modern software engineering practices Gain exposure to AWS, distributed systems, data processing, and CI/CD Understand and comply with HIPAA Security and Privacy Laws Adhere to Genesys Code of Business Conduct and Ethics Have fun   Required Qualifications Actively pursuing a Bachelor’s or Master’s degree in Computer Science, Software Engineering, Data Engineering, or a related technical discipline Programming experience through coursework, projects, or previous internships using Java, Python, or a similar language Foundational understanding of data structures, algorithms, and software development Interest in cloud computing, data engineering, analytics, or distributed systems Strong problem-solving, communication, and collaboration skills   Preferred Qualifications Exposure to AWS or other cloud platforms Familiarity with SQL, databases, or data processing Exposure to technologies such as Spark, Hadoop, or Airflow #LI-DNI #LI-DNP Compensation: This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.   $ - Working at Genesys AI at enterprise scale  – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year. A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work. Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support. Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families. Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys. Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report. What Happens After You Apply After you apply, here's what you can typically expect: Our Talent Acquisition team reviews your application with the hiring team. A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
 Next, you'll meet the hiring manager and other members of the interview team. We aim to keep the process focused and respectful of your time, with no more than five