Premium Server, The Founder's Room | Part-Time | The Paramount Baltimore

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Premium Server, The Founder's Room | Part-Time | The Paramount Baltimore

Location

US-MD-Baltimore

Job Post Information* : Posted Date

3 minutes ago (10/15/2026 1:24 PM)

Job ID

2026-35492

Location Name

The Paramount Baltimore

Category

Concessions / Premium Seating

Type

Regular Part-Time

Location : Location

US-MD-Baltimore

Job Post Information* : External Company Name

Oak View Group

Job Post Information* : External Company URL

https://www.oakviewgroup.com/

Location : Postal Code

21230

Location : Address

555 W Ostend St.

Job Post Information* : Post End Date

12/31/2026

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Premium Server, The Founder's Room, is responsible for providing attentive food and beverage service to guests in The Founders Room. This role includes greeting guests, explaining menu and beverage offerings, taking and delivering orders, processing payments, and maintaining a polished service environment throughout each shift. The ideal candidates enjoy building rapport with guests, anticipating needs, and delivering efficient, personalized service in an upscale entertainment environment. A successful candidate will combine excellent hospitality skills with strong product knowledge, organization, and the ability to remain composed during busy events. This role pays an hourly rate of $10.00 and is tip eligible. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until December 31, 2026.

The Founder's Room is a private members-only club located inside The Paramount Baltimore in Baltimore, Maryland. The club offers members a place to enjoy dining, drinks, and entertainment. Members have access to a private entrance, a members-only bar, private dining rooms, concierge services, early access to tickets and shows, and private events. The Founder's Room provides a space for members to gather before and after concerts and enjoy a dining and entertainment experience.

Welcome guests warmly and provide professional, personalized service throughout their visit. Explain menu items, beverage selections, specials, and available options accurately. Demonstrate knowledge of food and beverage offerings and answer guest questions confidently. Take and enter orders accurately using the POS system. Deliver food and beverages promptly while maintaining appropriate presentation standards. Anticipate guest needs and provide timely refills, check-ins, and assistance. Coordinate with bartenders, kitchen staff, food runners, and management to ensure efficient service. Communicate dietary restrictions, allergies, special requests, and order modifications clearly. Process payments accurately and follow all cash-handling procedures. Maintain clean, organized, and presentable tables and service stations. Verify identification and comply with applicable Maryland alcohol service requirements when serving alcoholic beverages. Practice responsible alcohol service and follow all venue policies. Handle guest concerns professionally and communicate issues to management when appropriate. Complete opening duties, closing duties, and side work as assigned. Maintain discretion and professionalism when interacting with premium guests. Support special events