Design Director

Agency: Credera Job Function: Technology Job Subfunction: Technology Design Job Description: About Credera Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, AI and technology expertise to deliver valuable customer experiences and accelerated growth across various industries. We continuously evolve our services to meet the needs of future organizations and reflect modern best practices. Our unique global approach provides tailored solutions, transforming the most influential brands and organizations worldwide.  Our employees, the lifeblood of our company, are passionate about making an extraordinary impact on our clients, colleagues, and communities. This passion drives how we spend our time, resources, and talents. Our commitment to our people and work has been recognized globally. Please visit our employer awards page: https://www.credera.com/awards-and-recognition.

We believe design is a force that helps clients unlock new potential and brings bold vision to life. This role is for a leader who sees design as both a business accelerator and a human-centered discipline, bringing strategic clarity and creative vision to complex challenges. It calls for someone who thrives at the intersection of creativity and technical possibility, translating complex systems, data, and AI-enabled capabilities into experiences that are intuitive, intelligent, and deeply human. As a catalyst for modern experience design, this leader will be energized by the evolution of design in an era of AI, connected ecosystems, and new ways of working, and ready to contribute to a practice built for the next generation of digital transformation. What We’re Looking For An experienced design leader with the craft, judgment, and confidence to set vision, shape strategy, and contribute hands-on UX/UI, product, and visual design. A leader with a clear point of view on how human-centered design drives adoption, engagement, loyalty, and measurable business outcomes. A person who is passionate about mentoring designers, developing talent, and creating a culture of curiosity, experimentation, and design excellence. Someone who is energized by the business of design, from client relationship-building and account growth to pitching new business and advancing XD’s influence across Credera. A designer who can effectively communicate and influence executives, product owners, engineers, strategists, and senior leaders, building alignment and influencing decisions with clarity. A person who is inspired by how technology is reshaping the future of digital experiences and fluent in its design implications, with a drive to explore AI-enabled workflows, personalization, agentic experiences, and emerging tools. A systems thinker who connects brand, content, UX, data, technology, and business goals into cohesive experience strategies across the full customer journey. A designer with the ability to work in ambiguous, highly complex environments, rapidly moving from problem discovery to prototype, validation, and implementation-ready recommendations.

10+ years of professional design experience, including leading UX/UI, product design, visual design, or experience design teams. A strong portfolio that showcases both leadership impact and individual craft, including examples of product design, digital marketing, design system development, hi-fidelity prototypes, or ai enabled digital experiences. A command of Figma and modern design collaboration workflows; experience with Lovable, Relume, Claude Design, Figma Make, Miro, Jira, Confluence, VS Code, or similar product and delivery tools. Deep expertise in human-centered design, from discovery and concept development to prototyping, testing, measurement, and delivery with experience developing design systems, dynamic creative platforms, audits, assessments, and accessibility standards. Ability to lead client workshops, design