Customer Onboarding Analyst

Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures. Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR.  Join us and make a positive impact on human and animal health.

Responsibilities: Data Auditing & Validation : Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards. Advanced Documentation Analysis: Lead the analysis of customer-submitted documents to extract and interpret essential data elements, determining setup parameters that align with customer needs. Quality Assurance Champion: Conduct meticulous quality checks to safeguard data integrity, identifying, troubleshooting, and resolving discrepancies or errors to ensure all data is complete and reliable. Data Integrity Maintenance:  Identify and correct discrepancies in customer master data, ensuring high-quality standards for data accuracy and integrity Collaboration: Partner closely with cross functional teams, sales and Customer Engagement Managers to clarify data requirements and resolve any issues related to data input. Data Management: Organize and maintain comprehensive records in accordance with company policies, ensuring data is structured and readily accessible for future analysis. SAP Expertise:  Utilize advanced SAP skills to input, validate, and maintain customer master data and support onboarding processes. MLT Creation : Create Master Load Templates (MLTs) based on customer input gathered through document collection processes, ensuring alignment with operational and regulatory requirements. Documentation Management:  Review and analyze customer documentation to determine load parameters. Threshold Credit Setup:  Assess and determines credit parameters for new accounts under a specified threshold, ensuring adherence to company policies and procedures. Existing Account Adjustments:  Review, analyze, and update credit parameters based on existing accounts. Account Readiness:  Finalize the setup of customer accounts in SAP, ensuring all required data fields are completed and accurate to permit ordering . Task-Driven Assignments: Complete specific data entry assignments tied to onboarding workflows while adhering to priority and quality standards. Error Identification and Resolution: Identify and escalate data discrepancies or incomplete information to Data Quality Specialists for resolution, ensuring timely corrections. Data Updates: Perform updates to customer master records as needed, ensuring compliance with organizational standards. Educational Background Bachelor's degree in business, information systems, operations, or a related field, or equivalent experience required. Work Experience: 2+ years of experience in customer onboarding, customer operations, service delivery within moderate‑scope processes, or a related field required. Certifications: Certification in project, service, process management certifications, quality or process improvement preferred.

Ranges: 3129 - 4471 EUR gross monthly #Li-hybrid What Cencora offers We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures Full time Affiliated Companies: Affiliated Companies: World Courier