Business Manager, SME&C Japan

Do you enjoy managing on a high-performing, fast-paced sales team? Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? If so, we are looking for you!    At Small Medium Enterprises and Channel (SME&C, コーポレートソリューション事業本部), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Enterprise sellers and Channel sales teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation. SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do. If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.        As a Business Manager for SME&C Japan, you will serve as a strategic advisor and trusted partner to the SME&C Japan leadership team, driving business transformation, operational excellence, and organizational effectiveness across the business. In this role, you will orchestrate strategic priorities across Sales, Partner, Marketing, Finance, HR, and Operations functions, ensuring alignment between regional and worldwide initiatives and local market execution. You will translate business strategy into actionable programs, lead high-impact cross-functional projects, and provide data-driven insights that enable leadership decision-making and accelerate business outcomes. You will own key business rhythms, including leadership governance, planning, landing execution, communications, talent and headcount management, and culture initiatives. You will also drive operational efficiency and scale by simplifying processes, improving organizational effectiveness, and fostering collaboration across stakeholder groups. This opportunity will allow you to develop deep expertise in strategic business management, executive communications, organizational leadership, and business planning while working closely with senior leaders across Japan, Asia, and Worldwide organizations. You will gain broad visibility across Microsoft's commercial business and play a critical role in shaping growth, execution excellence, and employee engagement within SME&C Japan. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Business Operations Collaborates with internal stakeholders and teams to supervise the creation and implementation of execution plans. Leads and oversees processes to ensure alignment across groups. Clearly communicates plans and mutual commitments across stakeholders, reviews process execution and performance to ensure results align with business priorities and scorecards. Sets effective practices for execution of strategies defined by leadership by leveraging consolidated information and advocating for and presenting clear business cases to the leader and business partners. Contributes to organizational design conversations and facilitates successful implementation of organizational plans and strategies (e.g., translates high-level strategic plans into concrete execution). Establishes key indicators of success in alignment with strategy to