Facility Manager

Job Title Facility Manager Job Description Summary As a Facility Manager, you will ensure the day-to-day operations of assigned facilities run seamlessly and safely. This includes overseeing life-safety systems, engineering, site services, and general maintenance — all executed in alignment with C&W Services policies, client expectations, and operational standards. You’ll serve as the operational point of contact between C&W Services, clients, vendors, and onsite teams, ensuring all services are delivered efficiently, compliantly, and with a relentless focus on quality.

Key Responsibilities Contract Management: Oversee all vendor and service contracts, ensuring regular review, competitive bidding, and invoice accuracy in alignment with contract pricing. Operational Oversight: Supervise maintenance programs related to the interior and exterior conditions of the property. Ensure systems and structures are functioning optimally and safely. Client & Tenant Relations: Respond promptly to client and occupant needs. Oversee and evaluate ongoing service delivery to ensure satisfaction and adherence to SLAs. Documentation & Compliance: Maintain all required site documentation, including safety logs, compliance reports, manuals, and contract files. Ensure timely completion and accuracy of all site-specific records. Financial Accountability: Prepare, review, and approve budgets, financial reports, contracts, expenditures, and purchase orders. Monitor costs and identify opportunities for efficiency. Maintenance & Capital Planning: Coordinate HVAC and building systems maintenance, support capital planning, and contribute to five-year facility improvement strategies. Data & Reporting: Collect, analyze, and report data to evaluate facility performance and support operational decision-making.

Development: Hire, train, and motivate facilities staff. Foster a collaborative, high-performance culture grounded in safety and accountability. Risk Management: Ensure all vendors and tenants comply with insurance requirements. Coordinate claims as needed. Leadership: Model C&W Services’ values through proactive communication, problem-solving, and operational excellence.

Bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required. 5–7 years of experience in facility maintenance, property management, or a related discipline. Proficiency in HVAC systems, Fire Life Safety (FLS), emergency systems, construction, and engineering principles . Experience using Computerized Maintenance Management Systems (CMMS) . Strong understanding of vendor contracts, SLAs, and operational compliance. Excellent communication, analytical, and organizational skills. Valid driver’s license and reliable personal vehicle required. Travel between sites will be a requirement of the role.

Certified Facility Manager (CFM) or similar credential through IFMA, BOMA, or equivalent. Experience with critical system environments and/or campus or industrial settings. Knowledge of financial systems (Yardi a plus). Strong proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). Demonstrated success implementing cost-reduction or process-improvement programs. Skilled in Building Management System (BMS) operation and optimization. Physical Demands and Work Environment Operates primarily in a professional office environment but may travel between properties and perform inspections in varied weather conditions. Regularly required to communicate clearly, operate office equipment, and remain stationary for up to 75% of the time. Must be able to move throughout facilities to conduct site walkthroughs and inspections. Why C&W Services? At C&W Services, we live by the belief that Better Never Settles. We’re dedicated to creating a positive impact globally and building spaces where people and performance thrive. We’re looking for talented, driven