Computer Systems Analyst - Windows

RELOCATION ASSISTANCE: Relocation assistance may be available CLEARANCE REQUIRED FOR START: Yes CLEARANCE TYPE: Secret TRAVEL: Yes, 10% of the Time Description At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours by expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career. The Northrop Grumman CIDO Classified Solutions team is seeking a Windows Computer Systems Analyst to support information system lifecycle activities. The selected candidate will be required to work on-site, full-time at our Linthicum, MD location. The responsibilities of this role will include but not be limited to the following: Perform as a Windows Computer Systems Analyst in support of classified government contracts. Exhibits good communication skills, an energetic approach, and patience with customers. Establishes and maintains customer satisfaction according to defined objectives while adhering to established policies. Report task statuses as required for all recurring and non-recurring efforts in written and verbal format. Begin supporting working across disciplines to isolate issues between software, firmware, and hardware, between software and operating systems, between networks and applications, and between one-time events and recurrent systematic problems. Awareness of operations surrounding multi-user computer systems, including collaboration with network, software, and system engineers, PC desktop technicians. Support multiple networks under limited direction ensuring necessary administration tasks are completed following all security policies and procedures. Assist with installing, upgrading/patching, troubleshooting systems, in support of configuration management.  Provide assistance in maintaining backup and recovery services, manage windows file systems and disk space, and manage virus protection on a routine basis. Assist with the creation of windows user and computer accounts, file permissions, and security access lists.  Assist with the testing of new product releases to ensure compatibility to minimize user impact.  Follow documented technical processes and procedures as assigned. Assist with troubleshooting issues with vendors, and evaluate vendor products, services, and suggestions.  Adhere to strict Information Systems security guidelines in all cases.  Assist in maintaining security audit and logging information on all classified networked and standalone computers as directed by the Information Systems Security Manager (ISSM).  Prepare documentation for input to Cybersecurity.  Support environments by means of ticketing requirements systems (ServiceNow, JIRA, etc.). Raise