ServiceNow Architect

ServiceNow Architect

Package and Technology Enablement | Package Business Transformation Architecture

Same job available in 26 locations

Baltimore, Maryland, United States Boston, Massachusetts, United States Charlotte, North Carolina, United States Chicago, Illinois, United States Cincinnati, Ohio, United States Cleveland, Ohio, United States Columbus, Ohio, United States Costa Mesa, California, United States Dallas, Texas, United States Denver, Colorado, United States Detroit, Michigan, United States Hartford, Connecticut, United States Houston, Texas, United States Indianapolis, Indiana, United States McLean, Virginia, United States Minneapolis, Minnesota, United States Morristown, New Jersey, United States New York, New York, United States Philadelphia, Pennsylvania, United States Pittsburgh, Pennsylvania, United States Raleigh, North Carolina, United States Rosslyn, Virginia, United States San Jose, California, United States Seattle, Washington, United States Stamford, Connecticut, United States Tampa, Florida, United States

ServiceNow Manager Our ServiceNow team works with clients to transform their technology services and operations. We partner with CIOs, tech executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management) and their teams to create a future-ready operating model. Our focus is on NextGen tech, new service models, and meeting the operational needs of an organization. Looking for a job with diverse opportunities and cool tech solutions? Join our team! We're looking for enthusiastic people ready to help transform enterprise services and tech operations. Your skills and excitement can drive meaningful change and deliver great value to our clients. Apply now and be part of a dynamic, forward-thinking organization! Recruiting for this role ends on 12/1/2026 Work you will do As a ServiceNow Manager, you’ll guide both functional and technical teams through solution implementation and go-live, sharing best practices and helping shape project design. You’ll be involved in steering ServiceNow implementations, making sure solution designs for strategic technologies are on track throughout development. You’ll also build strong partnerships with development teams to help ensure quality across every aspect of solution delivery. In your day-to-day work, you’ll play a hands-on role in designing solutions, reviewing business processes, and supporting ongoing improvements. You’ll collaborate with process teams to provide design feedback that keeps solutions consistent, stable, and easy to support. Plus, you’ll stay connected to the organization’s plans, use the latest vendor tools, and make sure everything lines up with the product roadmap. • Ability to work independently and collaborate as part of a team • Effective written and verbal communication skills • Meticulous attention to detail and quality of work product • Ability to build and sustain professional relationships • Ability to lead projects or workstreams • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment • Strong interpersonal skills and professional demeanor • Ability to meet deadlines • Ability to mentor and provide clear guidance to others The Team Every business needs a strategic cloud integration platform. Our team helps organizations create strategies and implement systems to enhance value and boost performance. Our experts have global experience with complex IT challenges, from system upgrades to full transformations. We support clients by collaborating with technology leaders to build IT models suited for new technologies and evolving service expectations. We understand how technology impacts every part of business. Our specialists help clients shift from basic tech delivery to becoming strategic partners and change agents. Agile, DevOps, and Lean experts guide clients in