IT Business Technical Analyst II / III

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.   Summary

IT Business Technical Analyst II / III

As an  IT Business Technical Analyst II / III , you serve as a critical connection between business operations and technology solutions that support the reliable delivery of power to APS customers. Working within the Advanced Distribution Management System (ADMS) environment, you help ensure technology solutions are secure, traceable, and aligned with the needs of a highly regulated industry where safety and operational excellence are top priorities. Through collaboration with stakeholders, analysis of business needs, and continuous improvement of technology capabilities, you help support the systems that enable APS to safely and reliably serve the communities that depend on us every day.   What Your Day Would Be Like:

Partner with internal customers and operational teams to understand business needs, identify challenges, and deliver technology solutions that support critical utility operations. Work within the ADMS environment to improve system functionality, reliability, integrations, and overall user experience. Gather, analyze, and translate business requirements into scalable technical solutions while ensuring compliance, traceability, and alignment with regulatory requirements. Collaborate with developers, infrastructure teams, and system experts to design, test, implement, and support business-critical applications and integrations. Use data analysis and reporting tools, including SQL, to investigate issues, identify trends, and recommend process or system improvements. Support a culture of safety, customer focus, and continuous improvement by building strong relationships and delivering solutions that create value for internal and external customers.

Experience bridging business and technology needs through requirements gathering, solution design, testing, and production support. Knowledge of enterprise applications, system integrations, infrastructure concepts, and data analysis, with hands-on experience using SQL queries and integration platforms such as Boomi . Strong communication and relationship-building skills with the ability to effectively collaborate with both technical and non-technical stakeholders. A customer-centric mindset demonstrated through active listening, curiosity, empathy, and a commitment to understanding and solving business challenges. Ability to work effectively in a highly regulated environment where accuracy, traceability, reliability, and compliance are essential. Strong problem-solving skills with the ability to manage competing priorities while supporting mission-critical systems that directly impact operational safety and customer service.

IT Business Technical Analyst II

Bachelors' degree in Information Technology or related field PLUS two (2) year of prior relevant experience or equivalent combination of education and directly related experience. Requires working technical knowledge gained through experience within a job area or system

IT Business Tech Analyst III

Bachelors' degree in Information Technology or related field PLUS five  (5) year of prior relevant experience or equivalent combination of education and directly related experience. Requires strong technical knowledge within a job area or system and basic knowledge across related technical areas

Skill in assessing business requirements via interviews, requirements determination using structured techniques for documentation, analysis, evaluation/validation; decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions;