Senior Benefits Analyst (Europe + APAC)
- Location
- Dublin / London
- Employment
- Full Time
- Work model
- On-Site
- Level
- Senior
Skills
About this role
🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. 💻 Role As our Senior Benefits Analyst for Europe and APAC, you'll help scale benefits and leave programs for Whatnauts across those regions. You'll be a key operator on the Total Rewards team, owning day-to-day benefits administration, supporting complex leave and accommodation cases, partnering closely with Payroll, Legal, People Ops, and People Systems, and helping build processes that can keep up with Whatnot's growth. This role is a strong fit for someone who can operate independently, move quickly through ambiguity, and stay detail-oriented in work that has a real impact on employees' lives. Administer health, pension, risk, wellness, family, and supplemental benefits across Europe and APAC, partnering with brokers, vendors, and internal teams to keep programs accurate, compliant, and running on time. Manage benefits enrollments, life event changes, terminations, and employee documentation across multiple countries and entities. Support renewals, vendor implementations, plan changes, and employee communications for international benefits programs. Manage end-to-end leave administration across Europe and APAC, including parental leave, medical leave, statutory leave, company leave programs, and country-specific leave requirements. Coordinate leave pay, top-up pay, deductions, benefits in kind taxation, return-to-work details, and related reconciliations with Payroll, People Ops, Legal, and external partners. Serve as the primary point of contact for sensitive benefits, leave, and accommodation cases, balancing care, speed, accuracy, and local requirements. Maintain and troubleshoot benefits and leave systems, reporting, and tracking to monitor utilization, cost trends, escalations, and operational risks. Improve benefits and leave processes as Whatnot scales by reducing manual work, clarifying documentation, and making the employee experience faster and easier to navigate. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Dublin or London hubs. 👋 You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next Senior Benefits Analyst for Europe and APAC , you should have 5+ years of experience in employee benefits, leave administration, or total rewards operations, with meaningful exposure to Europe and/or APAC programs. You should also have: Experience administering international benefits programs, ideally across the UK, Ireland, broader Europe, and APAC. Strong working knowledge of country-specific benefits, pension, leave, and accommodation practices, with the judgment to know when to bring in Legal, brokers, or local experts. Experience