GIS Solution Architect (NGCS) - US Remote

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Location Services Data Management team within the Command Center Software Managed Services organization is the team specialized in data used in the Next Generation Core Services (NGCS) environment. We support the location data integrity for call routing through our partnership with telephone and network service providers, GIS data providers and PSAP communication specialists by provisioning systems, educating customers on error resolution, monitoring data performance, and resolving unexpected call flow behavior. We are committed to providing technology, tools and services which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions.

Motorola Solutions is seeking a GIS Solution Architect to join our Location Services team as the technical authority providing overall GIS technical leadership for project implementations. In this role, you will work directly with emergency communication agencies to understand overall solution needs and the functionality of Motorola Solutions and third-party applications. Taking ownership of technical solutions from pre-sale through post-sale execution, you will partner with Project Managers to build deployment schedules, mitigate technical risks, and manage technical change control. Building upon core public safety GIS and Next Generation Core Services (NGCS) data management foundations, the GIS Solution Architect drives workflow optimization, automation, customer consulting, and industry alignment for NG9-1-1 systems.

Technical Leadership & Governance: Serve as the GIS technical authority and primary technical counterpart to Location Services Project Managers during customer-facing, third-party vendor, and internal meetings. Solution & Risk Ownership: Identify technical risks and address mismatches between customer expectations and product functionality by creating effective mitigation strategies with the Project Manager. NGCS Data Provisioning: Work closely with emergency communication agencies to provision, optimize, and maintain spatial data for geospatial call routing within Next Generation Core Services (NGCS) environments. Data Auditing & Validation: Identify and educate customers on errors, gaps, and inconsistencies in their spatial data, cross-referencing GIS layers with imagery, neighboring jurisdiction datasets, and legacy records (ALI and MSAG). Customer Consulting & Education: Guide agencies on NENA standards, public safety GIS best practices, and long-term strategy aligned with their specific operational needs. Workflow Optimization & Standardization: Standardize, optimize, and document internal and external operational workflows—including Data Compliance and Remediation Plans, the Spatial Interface (SI) Administration Guide, and GIS Change Request processes. Automation & Innovation: Identify opportunities to automate internal GIS operations, championing developer-led tools or creating scripts to improve team workflows, while researching new methodologies and technologies to increase operational efficiency. Services Opportunity Identification: Identify and report potential professional services opportunities based on evolving customer interactions and industry standards. Qualifications & Skills: Advanced ESRI Expertise: Senior-level proficiency with the ESRI software ecosystem, including ArcGIS Pro, ArcGIS Enterprise, and ArcGIS Online in production