Sales Compensation Operations Analyst

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 5,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

Sales Compensation Operations Analysts execute the monthly compensation cycle — crediting, close-out, FGA loading, limiters, adjustments and statements — accurately, on time and under maker–checker control. A functional IC role at the heart of correct, timely pay.

Execute monthly crediting across in-scope segments with full traceability. Perform close-out, FGA loading, limiter management and manual credits/adjustments under maker–checker. Support prelims variance checks and reconciliation before pay. Investigate and resolve compensation inquiries per runbook. Prepare CRB case inputs and implement approved CCB changes. Publish seller statements and support the payout-file hand-off to payroll. Adopt comp agents as waves go live; route exceptions to the expert pod. Maintain SOPs, controls evidence and exception logs.

8–12 years in Sales Compensation, Incentive Compensation Management (ICM) or commissions operations, with deep hands-on plan-execution expertise. Strong command of incentive-plan mechanics — components, thresholds, accelerators, caps, crediting, close-out and adjustment processes. Hands-on familiarity with ICM / compensation platforms (e.g., Varicent, Xactly, SAP Commissions, Anaplan Incentive, or equivalent). Deep understanding of the monthly comp cycle, pay-readiness/payroll cutoffs, and preliminary-check / variance controls. Advanced data skills — expert Excel; comfort with large calculation datasets, reconciliation and BI tools (Tableau, Power BI). Experience operating compensation governance (change control, review boards) and building audit-ready, controlled processes. Excellent analytical, documentation and communication skills; credible as the escalation authority for complex compensation questions and disputes.

Bachelor's or master's degree in computer science, Engineering, Information Technology, Business, or a related discipline.