Practice Architect - Data Security

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a Practice Architect - Data Security to join our team. This is a Remote role reporting to the Sr. Manager, Global Practice Architects in the CS Technology Practices team. The Practice Architect for Data Security serves as a post-sales technical authority for the Data Security portfolio, actively leading customer delivery on complex and first-of-kind deployments while simultaneously driving technical practice development. In this role, you will own the end-to-end enablement content, reference architectures, and field methodologies that empower the broader Professional Services organization.

What you’ll do (Role Expectations)

• Actively lead design and implementation for complex, first-of-kind, and strategic customer engagements across discovery, classification taxonomy, and policy architecture

• Own the practice content portfolio end-to-end, maintaining the practice library and creating reference architectures, playbooks, design templates, and runbooks

• Partner with Customer Success Enablement to train delivery teams and mentor consultants into genuine data security experts

• Maintain a working lab to validate capabilities before field deployment and convert escalation learnings into reusable assets

• Serve as the named NPI owner for data protection releases, engaging Product teams ahead of GA and running post-GA retrospectives

Who You Are (Success Profile)

• You operate with integrity, adapt seamlessly between high-level strategy and hands-on execution, and take complete ownership of outcomes.

• You are energized by solving hard technical problems, knowing that resolving complex challenges delivers the biggest impact.

• You build deep empathy for both internal and external stakeholders, anchoring your decisions in solving real-world customer problems.

• You have a deep curiosity for how things work and are energized by leveraging technology to accelerate secure digital transformation.

• You are skilled at distilling complex user needs and architectural concepts into clear, simple, and actionable execution plans.

• You build trust and influence across teams with no formal authority, turning ambiguity into aligned action and keeping cross-functional work moving with