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Information Development 3

Juniper Networks

Bengaluru, Karnātaka, IndiaSeniorH-1B sponsor company
Sign in to applyVerified 1h ago
Location
Bengaluru, Karnātaka, India
Work model
On-Site
Level
Senior
H-1B history
140 approvals (FY2023)
Posted
18h ago

About this role

Information Development 3 This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description

Role: HPE Networking Aruba Courseware Developer The Product Adoption Content and Education (PACE) team develops and delivers the content our customers need to install, manage, and configure HPE Networking’s products and solutions. HPE Networking is all about powering connections and empowering change. What you’ll do: The courseware developers on the PACE team strive for this goal daily by: Putting teamwork first. We know that we can do so much more collectively than we can individually. We are respectful, collaborative, inclusive, and courageous. We also remember a huge part of teamwork is not taking ourselves too seriously and every day we try to sprinkle a little bit of fun into the mix. Being unafraid to fail. We know that everything won't be done perfectly the first time. We go for it anyway. When we make mistakes, we get up, brush ourselves off, learn from the experience, support each other, and try again. Remembering why our work is important. Our job is to help make our customers successful. We do this through simplified onboarding, intuitive help in our applications, and giving customers the content they need when they need it. When we do this, we help make their lives better, which has intrinsic meaning. We also help make something essential to life as we know it, connectivity from anywhere to anywhere, possible. We measure our success against these goals. What you need to bring: We are looking for a curious Courseware Developer to join our mighty team! In this role you’ll create customer-focused content, including comprehensive concepts, examples, tasks, and hands-on learning activities for HPE Networking’s cutting-edge cloud services, automation, and networking products. The role requires the ability to grasp and translate complex technologies into easy-to-use content for our customers. The ideal candidate is a subject matter expert in the content, and a persistent self-starter with strong collaborative skills who also has an interest in leading content development projects. This ideal candidate enjoys continuous learning and professional growth and can excel in a fast-paced, highly-technical working environment.

Responsibilities

Design, develop, deliver, and maintain customer-facing, best-in-class user content. Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more. Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs. Analyze specifications and product descriptions and recommend the best learning approach. Learn the customer experience through hands-on usage of our networking products. Follow established style and process guidelines to provide consistency and completeness.

Minimum Qualifications

Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content, preferably for advanced software and networking products. 5+ years of experience producing technical content. BA/BS in Technical Writing, English, Computer

Information Development 3 at Juniper Networks, Bengaluru, Karnātaka, India | Yoinka