RVP , Global Program and Portfolio Management

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Professional Services - Global Delivery Centre (GDC) focuses on delivering strategic engagements that define transformational opportunities and execution of change programs. We are the trusted delivery partner for Salesforce Professional Services that ensures end to end multi-cloud delivery capabilities across all Salesforce technologies and scales with agility for successful customer outcomes! We at GDC strive to foster growth & innovation and enable for Salesforce Professional Services with focus on performance, productivity & impact. We are looking for an exceptional Regional Vice President (RVP), Global Program & Portfolio Delivery to lead a large-scale global delivery organisation supporting enterprise customers across the world. Based primarily in India, this role will provide global leadership for a portfolio of 200+ enterprise programs across multiple regions, industries, customers, and technology domains, supported by an organisation of 200+ program and project management professionals and delivery leaders. This is a strategic leadership role at the intersection of global delivery, customer success, business performance, technology transformation, and organisational leadership. The RVP will be responsible for creating a world-class delivery organisation that consistently delivers complex enterprise transformation programs with predictability, quality, speed, strong customer outcomes, and healthy business performance. The successful candidate will combine exceptional executive presence with deep expertise in enterprise program delivery, portfolio management, organisational leadership, and transformation at scale.

Lead Global Program & Portfolio Delivery Deliver customer success by providing best-in-class value and accelerating time-to-market while maintaining uncompromised quality. Provide executive leadership and accountability for the health and outcomes of a global portfolio of 200+ enterprise programs. Establish the strategy, operating model, governance, and standards required to deliver complex programs consistently across regions. Drive delivery predictability, quality, customer satisfaction, risk management, and value realization across the portfolio. Develop portfolio-level insights that enable leadership to make informed decisions on priorities, investment, capacity, and risk. Identify systemic delivery challenges and drive enterprise-wide improvements rather than solving issues only at an individual program level. Build a World-Class Global Delivery Organisation Lead and inspire an organisation of 200+ program/project managers and senior delivery professionals. Build a strong leadership structure with clear accountability across portfolios, customers, and regions. Develop future delivery leaders through coaching, mentoring, succession planning, and capability development. Establish a culture of accountability, transparency, collaboration, continuous improvement, and customer obsession. Build scalable capabilities that enable the organisation to grow without compromising delivery quality or customer experience. Partner with Enterprise Customers Serve as