Sr Digital Product Manager

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description When you're part of Thermo Fisher Scientific, you'll do meaningful work that enables our customers to make the world healthier, cleaner and safer. As the world leader in serving science, our digital ecosystem powers billions of dollars in customer interactions and supports scientists, researchers, healthcare professionals and industrial customers around the globe. Our Digital Customer Experience organization is responsible for defining and delivering the future of digital commerce across our digital experiences. As a Senior Digital Product Manager, you will define product strategy and lead a portfolio of capabilities that shape how customers discover, understand and act on personalized commercial offers across Thermo Fisher Scientific's digital ecosystem. Your scope will span customer experiences across fishersci.com, thermofisher.com and other experiences, connecting marketing strategy, pricing, merchandising and customer context into coherent digital experiences. You will work closely with Digital Marketing, Pricing, Merchandising, Commercial teams, UX, Engineering, Analytics and other product leaders to determine how promotions and customer offers should appear throughout the digital journey. This role requires balancing increasingly sophisticated commercial strategies with the need to keep customer experiences intuitive, relevant and easy to understand. Success requires strong product judgment in a complex B2B environment where customers may have negotiated pricing, contract-specific terms, account-level purchasing relationships and promotional eligibility. You will help ensure that commercial offers create meaningful customer value without introducing unnecessary cognitive load, conflicting messages or friction into the purchasing journey. Location : (report onsite to one of these sites) Carlsbad CA, Morrisville NC, Pittsburgh PA, Hillsboro OR, Waltham MA, or Tijuana Mexico. Relocation assistance is NOT provided.  Must be legally authorized to work in the United States without sponsorship.  Must be able to pass a comprehensive background check, which includes a drug screening. How You Will Make an Impact Product Vision and Strategy Define the product vision and strategy for digital promotional and offer experiences across our digital commerce ecosystem. Translate customer, marketing and commercial strategies into product opportunities that improve customer value and support measurable business outcomes. Develop and maintain a multi-year product roadmap informed by customer needs, commercial priorities, platform capabilities and emerging digital trends. Identify opportunities that span individual sites, platforms or organizational boundaries and drive alignment on common product capabilities. Partner with other digital product leaders to ensure promotional experiences complement key elements of customer journeys. Customer Offers and Experience Design Shape experiences that help customers understand relevant offers, purchasing options and value without creating unnecessary complexity or cognitive load. Partner with Digital Marketing, Pricing and Commercial teams to determine how promotions, contract pricing, volume discounts, customer-specific programs and other offers should be represented digitally. Establish product principles for the presentation and prioritization of multiple simultaneous customer messages, ensuring that the most relevant information is understandable and actionable. Develop strategies for personalized offers using customer profile, purchasing behavior, account context, contract status, product affinity and other relevant signals. Work closely with UX and Research to understand how customers perceive pricing and promotional information and use those insights to simplify complex commercial concepts. Advocate for the customer when marketing or commercial objectives could create confusing, duplicative or competing