Lead Software Engineer, Agentforce Reasoning

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience The Agentforce Reasoning Engine team is a group of Generative AI Application Engineers building the core Python/FastAPI service that powers multi-agent orchestration at Salesforce — enabling intelligent agents to reason, plan, and act on behalf of millions of customers every day. Based in San Francisco, CA and Bellevue, WA, you'll join a collaborative team that loves to learn and teach, and you'll play a direct role in shaping the AI backbone of Agentforce. What You'll Actually Be Doing Build and own scalable backend services powering multi-agent orchestration, supporting thousands of concurrent tenants at production scale. Design and improve stateful session management using Redis and distributed storage patterns, ensuring reliability across LLM call chains. Drive system performance through automation, including capacity planning, monitoring, and root cause analysis. Collaborate with Product Managers, Application Architects, and AI researchers to bring agent reasoning capabilities from concept to production. You're Our Person If... You have 6+ years of experience building production AI systems and/or backend services. You have strong Python programming skills and experience building production-grade async services (FastAPI or equivalent). You have hands-on experience with distributed, scalable systems and modern data storage frameworks such as Redis, Kafka, and Docker/Kubernetes. You have experience integrating with LLMs and prompt engineering in production systems. A related technical degree required. Even Better If... You have experience with multi-agent orchestration or agentic AI frameworks. You're familiar with vector databases, embeddings, and retrieval systems. You have experience with conversational AI or voice-integrated services. You collaborate well across teams and communicate clearly in writing and in discussion. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and   be your best , and our AI agents accelerate your impact so you can   do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It