People Operations Manager

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At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.

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We are hiring a People Operations Manager to join our People & Culture team in São Paulo, Brazil!

Our People Operations team delivers high-quality operational support, ensures strict legal compliance, and elevates the employee lifecycle. In this role, you will lead end-to-end PeopleOps processes, manage key third-party vendor relationships, navigate Brazilian labor relations, and mentor a talented team. By optimizing systems, driving process improvements, and utilizing data-driven insights, you will directly influence operational efficiency and the overall employee experience across Brazil.

As a strategic operational leader, you will act as the primary point of contact for PeopleOps matters while collaborating closely with cross-functional stakeholders and external partners.

• Lead, Coach, and Empower the Team: Directly manage and mentor our local People Ops team in Brazil—prioritizing daily workflows, fostering continuous professional development, and cultivating high cross-functional expertise across all core operational functions.

• Drive Operational Excellence & Escalation Resolution: Act as the principal decision-maker and expert escalation point for complex PeopleOps challenges, resolving sensitive inquiries with a decisive, solutions-focused mindset.

• Champion Labor Compliance & Governance: Leverage deep expertise in Brazilian labor legislation to align company policies with regulatory requirements, ensuring rigorous compliance, flawless data accuracy, and robust audit readiness.

• Optimize HR Systems & Workflows: Oversee key HR technology and operational platforms (including payroll and time tracking), continuously refining processes and automating workflows to maximize operational efficiency.

• Align External Partners & Key Stakeholders: Build strong, strategic partnerships with external BPO vendors, payroll partners, and internal business leaders to guarantee seamless service delivery and execution.

• Leverage Data for Strategic Impact: Utilize operational metrics and analytics to track team performance and elevate operational quality.

• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

• An experienced People Operations leader with demonstrated expertise in managing core HR operations, payroll review, benefits administration, and end-to-end lifecycle management.

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