Des-Case Quality Supervisor

Lead Quality. Drive Continuous Improvement. Make an Impact. Are you passionate about quality systems, process improvement, and developing high-performing teams? Do you enjoy solving problems, leading investigations, and helping manufacturing operations achieve world-class standards? If so, Des-Case may be the perfect place for your next career move. As our Quality Supervisor , you'll lead the development, implementation, and continuous improvement of our Quality and Environmental Management System (QEMS). You'll play a pivotal role in ensuring our products, processes, and suppliers consistently meet customer expectations and regulatory requirements while helping drive a culture of quality across the organization. This is a highly visible leadership role that partners with manufacturing, engineering, supply chain, and leadership teams to improve processes, reduce risk, and deliver exceptional customer experiences. Schedule: First Shift, Monday through Thursday Work Environment: Climate-controlled manufacturing facility in Goodlettsville, Tennessee Why Join Des-Case? At Des-Case, you'll work alongside an engaged, collaborative team that is passionate about innovation, excellence, and continuous improvement. Recognized as one of Tennessee's Top Workplaces for 2025 , we continue to grow while setting the standard in industrial reliability and filtration solutions. When you join Des-Case, you're joining a team where your ideas matter, your leadership is valued, and your contributions help shape the future of our business.

What You'll Do Quality Systems Leadership

Maintain and continuously improve the Quality and Environmental Management System (QEMS) in accordance with ISO 9001 and ISO 14001 standards. Develop, monitor, and report key performance indicators (KPIs) to assess the effectiveness of the quality management system. Ensure compliance with customer, regulatory, and company quality requirements.

Continuous Improvement & Problem Solving

Lead root cause investigations using structured problem-solving methodologies such as 8D and Fishbone Analysis. Manage corrective and preventive action (CAPA) programs and verify the effectiveness of implemented solutions. Conduct statistical analysis to identify trends, improve process capability, and strengthen production controls. Design and implement testing methods that support incoming inspection activities and root cause investigations.

Audits & Compliance

Lead internal quality audits and support external certification and customer audits. Ensure audit findings are addressed effectively and drive sustainable improvements.

Customer & Supplier Quality

Translate customer requirements into effective quality controls and inspection plans. Develop and maintain control plans designed to meet or exceed customer expectations. Manage supplier qualification programs, performance monitoring, and supplier improvement initiatives.

Leadership & Team Development

Recruit, mentor, and develop members of the quality team. Foster a culture of accountability, collaboration, and continuous improvement. Coach team members on quality tools, systems, and best practices. Partner with cross-functional teams to drive operational excellence throughout the organization.

What You'll Bring Required Qualifications

Associate degree in Applied Science, Engineering, or a related technical field. Minimum of four (4) years of experience in a quality leadership or supervisory role, or eight (8) years of progressive experience in quality assurance, quality control, or quality engineering. Strong understanding of quality management systems and manufacturing quality principles. Demonstrated experience leading root cause analysis and corrective action activities. Strong communication, collaboration, and organizational skills. Ability to influence and build relationships across all levels of the organization.

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