Senior Manager - Software Development Engineering (Technology & AI)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Summary CVS Health is seeking a Senior Manager, Software Engineering to lead, grow, and develop high-performing engineering teams that design, build, and modernize mission-critical systems for our Claims Adjudication and Pharmacy Benefit Management (PBM) organization. This is a people-and-delivery leadership role, accountable for team performance, delivery execution, and engineering excellence. You will own technical direction for teams building scalable, reliable, cloud-native software while continuing to integrate with legacy platforms such as IBMi/AS400 and PBM adjudication systems like RxClaim. In this role, you will advance CVS Health's transition toward modern, AI-driven, cloud-native, microservices-based platforms and open-source engineering practices — championing strong CI/CD, sound architecture, and the responsible adoption of AI and GenAI developer tools (such as GitHub Copilot) that accelerate delivery without eroding engineering fundamentals. You will partner with senior leadership, product, and architecture to translate strategy into roadmaps and dependable execution, leading engineers, engineering leads, and cross-functional partners across software, AI, and quality engineering. This role requires a strong balance of people leadership, delivery execution, technical credibility in Java/Spring and microservices architecture, cloud modernization, and cross-functional and executive stakeholder management. You will remain technically engaged enough to guide solution architecture and design decisions while operating as a manager who develops talent and delivers outcomes — not as a hands-on individual contributor. **We will consider remote US for the right candidate Key Responsibilities Lead, mentor, and develop a team of engineers and engineering leads — spanning software, AI, and quality engineering talent — fostering a high-performing culture focused on collaboration, accountability, continuous learning, and engineering excellence. Own the full people-leadership lifecycle — hiring, onboarding, coaching, performance management, career development, and retention. Own operational and financial accountability for your teams — including headcount and capacity planning, budget and cost-center management, and cloud-spend optimization — balancing investment, delivery commitments, and cost. Manage blended team capacity across employees, offshore/nearshore partners, and vendors — coordinating work allocation, quality, and delivery accountability across time zones and contract boundaries. Define team goals, OKRs, and performance metrics aligned with organizational strategy, and track delivery, quality, and productivity metrics to drive predictable, high-quality execution. Partner with senior leadership, product teams, architects, and business stakeholders to define and execute engineering strategies, roadmaps, and technical solutions aligned with organizational objectives. Drive the delivery of scalable, reliable, and high-performing software solutions while establishing and enforcing engineering best practices, quality standards, and operational excellence. Manage delivery using Scrum/Agile methodology. Own the production health and reliability of the mission-critical systems your teams support. Contribute to solution architecture, system design, engineering process improvements, and modernization efforts across cloud-native and microservices-based platforms — guiding the transition from legacy systems such as IBMi/AS400 and RxClaim while ensuring