Sr UX Designer, Amazon Health Services, HST

Are you passionate about shaping the future of healthcare through innovative design? Amazon Health is seeking a customer-obsessed Senior UX Designer to join our team and reimagine the future of healthcare delivery. You'll create transformative digital experiences making health management more accessible, connected, and effective. We're looking for a designer who can simplify complex healthcare workflows while building experiences that empower better health outcomes. Key job responsibilities • Lead the end-to-end design process for complex user experiences, from strategy to execution • Demonstrated ability to transform complex challenges into structured, scalable design solutions through systematic thinking. • Delivers innovative ideas that simplify complex healthcare challenges into impactful solutions. • Create visually compelling, on-brand design solutions and works with product and tech partners to deliver • Conduct in-depth usability testing and leverage analytics to inform design decisions and measure the success of UX innovations. • Create comprehensive design artifacts including user journeys, information architecture, wireframes, and high-fidelity interactive prototypes. • Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval. • Champion a user-centered design approach throughout the organization, advocating for user needs and elevating the overall quality of design. • Mentor junior designers, fostering a culture of design excellence and continuous learning. • Contribute to the development and maintenance of our design system and UI library, ensuring consistency and scalability across products. • Lead the strategic integration of AI-driven methodologies into the design process while architecting user-centric solutions for AI-native products and features. A day in the life As a Senior UX Designer at Amazon Health, you'll tackle some of our most complex customer problems. You're expected to think like an owner and raise the bar for customer experience. Your day might be involve collaborating with UX Researchers on a new study, brainstorming innovative solutions with Product Managers, or presenting your latest designs to senior leadership. You'll use your organizational and communication skills to bring clarity to ambiguous situations, working strategically with team members across the organization.

You'll join a dynamic, growing team of UX practitioners who support each other's development. We offer mentorship, autonomy, and opportunities to contribute to our supportive culture. Our mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality healthcare products and services. This is an exciting opportunity to make a significant impact on global healthcare through innovative design. If you're ready to tackle complex challenges and shape the future of health experiences, we want to hear from you.