Deli Manager

Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Position Summary The Service Deli Manager is responsible for leading all aspects of the Service Deli Department, ensuring outstanding customer service, exceptional food quality, operational efficiency, sales growth, and profitability. This position oversees department associates, production planning, inventory management, merchandising, food safety compliance, and financial performance while fostering a positive and engaging work environment. Key Responsibilities Customer Service & Sales

Provide exceptional customer service and promote a customer-focused culture throughout the department. Address customer questions, concerns, and special requests in a professional and timely manner. Drive sales through effective merchandising, sampling programs, seasonal promotions, and suggestive selling. Ensure service cases, displays, and grab-and-go offerings remain attractive, fully stocked, and visually appealing. Support catering and special-order programs to meet customer needs and increase sales opportunities. Department Operations

Manage daily deli operations, including food preparation, production scheduling, merchandising, and inventory control. Ensure products are prepared, packaged, displayed, and stored according to company standards. Monitor inventory levels, ordering, receiving, and product rotation to maintain freshness and minimize shrink. Maintain accurate pricing, signage, and promotional execution. Coordinate production planning to meet customer demand while minimizing product waste. Ensure department cleanliness and readiness throughout operating hours. Leadership & Team Development

Recruit, train, coach, and develop Service Deli associates. Create work schedules that support business needs while managing labor expenses. Provide regular performance feedback, coaching, and recognition to team members. Promote teamwork, accountability, and a positive workplace culture. Ensure associates receive ongoing training in customer service, food safety, and operational procedures. Financial Management

Monitor department sales, gross profit, labor, and shrink performance. Analyze department reports and key performance indicators to identify opportunities for improvement. Implement action plans to achieve sales and profitability goals. Control expenses related to labor, supplies, inventory, and product waste. Support inventory counts and ensure accurate recordkeeping. Food Safety & Compliance

Ensure compliance with all food safety, sanitation, and health regulations. Monitor proper food handling, labeling, storage, temperature controls, and product dating. Maintain sanitation standards in all preparation, storage, and service areas. Conduct routine inspections and immediately address food safety concerns. Ensure all associates follow established food safety and sanitation procedures. Safety & Asset Protection

Promote and maintain a safe working environment for associates and customers. Ensure proper operation, maintenance, and cleaning of department equipment. Follow accident prevention and incident reporting procedures. Support loss prevention, inventory control, and shrink reduction initiatives. Ensure compliance with company safety policies and procedures. Minimum Qualifications

High school diploma or equivalent. Previous deli, food service, restaurant, or retail management